Credit where credit is due

  1. Since we so often hear what agencies do wrong I want to give kudos to one who went above and beyond.
    I have spent the last 11 days evacuated from my housing because of wildfires around the town. When I was told to go it was "evacuate now".
    When I called my agency (on the holiday weekend) they immediately agreed to cover my hotel cost in the next town.
    They continued to extend the stay as days passed with no change in the level of evacuation, even as they themselves were dealing with the impending and actual hurricane on both a business and personal level since they are located in south Florida. My recruiter even went so far as to ask if I needed help arranging safety for my elderly mother who is in Florida.
    The agency is Cross Country. I won't post the individuals names as I don't do that on a public board, but intend to let the agency know how much they are appreciated.
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  2. 2 Comments

  3. by   Gary Mendoza
    I'm really so happy to hear an agency doing something right and I'm so happy to see you letting others know. Travelers need to know about the good agencies and recruiters from the bad ones. You can always post an agency / recruiter review at Recruiter Database There is a reporting link at the top. I believe in giving credit where it's due too and I feel other nurses should know about what this awesome recruiter and agency did for you.

    Thank you for sharing your experience.
  4. by   bagladyrn
    I would gladly give the names but will only do so with their express permission.
    I should also make the point that is wasn't only my recruiter but also several great people in the housing department and those who took calls on the holiday weekend.

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