Question about "Petion for Declatory Order form"

Hello all,

In 1997 I had my CNA (Certified Nursing Assistant) certificate revoked due to using foul language with another employee with a resident in our presence. It was found that it was verbal abuse. I now have to fill out a Petition of Declaratory Order form. I have just completed this with a letter of explanation. My question is this: It says to include two letters of reference with letterheads from various people showing your rehabilitation efforts. I have done no counseling or other official rehabilitation efforts other than knowing that is was very wrong and dis respectful/degrading. Does anyone know if it is absoultly necessary to include these items? I have called the Department of Aging and Disabilty department and asked the Supervisor of the employee's misconduct department and she could not even answer this question. Any advice would help. Also does anyone know how long this process takes. I know it says 3-6 mths but wanted some insight from those that have been through this process.

I would like to thank you in advance for taking the time to respond!