How often have you begun to triage and theh wife answers the phone and tries to prefent you from speaking directly to the Patient?
This is such ********! May I speak directly to the Patient? "Oh he can't talk" Why can't he talk. You finally work thru the control issue ******** with the wife get to speak to the Patient and his voice is clear as a bell!
How often do you encounter nonsense like this with 1 family member has to dominate the whole Triage and refusing fro ******** reasons not to allow you to speak with the Patient directly?
I get it mostly with dominant females occasionally with dominant males and with Asians and Middle Easterns mostly with dominant Males
Every now and then I have a family member tell me that "he or she doesn't want to speak with you" What type of ******* is on the other end of the phone? You are an adult pick up the phone and speak to me!
Nov 11, '09
I feel your pain Mike
from a fellow TMS
Dec 10, '09
I mean like it is rude, unprofessional, deceptive and not at all helpful to the patient.
Worst is that it happens on a daily basis.