Has anyone taken the NCC Telephone Nursing Practice Certification Exam?
Several of us in Call Center are thinking about taking it, but we do strictly Pediatric Triage calls. Does the exam also cover adult triage or scheduling appointments and making referrals? We don't have any experience with those aspects of Call Center operations.
I don't plan to ever do adults and don't really want to have to study about adult triage to take the exam. Any information would be appreciated greatly. Thanks
Don't get me wrong, I admire those who do adult nursing, just not my cup of tea.