When to call and not call parents? - page 3

Hello my fellow school nurse friends, My school district consist of the students running the parents and the parents running the school district. With that being said, the parents has my school's... Read More

  1. by   OhioBPH
    Quote from JenTheSchoolRN
    I also work on teaching students - more my upperclassmen HS students - to use their voice at home. I cannot tell you have many times I ask "well, did you tell someone at home" and get a "no. You can call them to tell them." Nope. Not for a minor thing. You can stay in school and tell them after school. (Usually because parent would rightly brush it off and they think my calling makes it "serious.")
    I usually tell kids that have something going on for days or from home that they need to tell their parents that it is still bothering them when they get home. For example, my knee has hurt for three weeks (not limping), I hurt my elbow over the summer and today it hurts.

    As a mom, when I see the school number it makes me worried, once my son needed stitches, so when I rush to answer or call back and its "Nolan needed a bandaid" I'm like, what the heck, im at work!
  2. by   JenTheSchoolRN
    Quote from OhioBPH
    As a mom, when I see the school number it makes me worried, once my son needed stitches, so when I rush to answer or call back and its "Nolan needed a bandaid" I'm like, what the heck, im at work!
    This is why after I say that is the school nurse calling, I will also say "this isn't an emergency" and ask them to call me back when they receive my message.

    But the number of people that react first and don't check voicemail at all had me re-consider what needs a phone call vs. what doesn't, to be honest.

    I once had a parent very upset with me because I didn't call for a minor glue gun burn. Skin slightly reddened, no blistering - apparently blistering did happen later, but student never returned to my office to report it (which I thought was odd as student is FF). I did cleanse and use some Burn Gel at the time. I see so many glue gun burns as the art classroom is right next to my office and most are minor with the occasional glue gun disaster.

    Parent was a nurse and asked me to call her every single time her child came to see me. Okay. So I did. As I mentioned her child was a FF, asking for chapstick and bandaids at lot. And I called every time. Parent was upset with that. Meh, sometimes you never win.

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