Anyone done HEDIS with Outcomes Inc?

So I've been working for them for few weeks, first time doing field review, don't think I'll do it again. Outcomes and my field reviewer advocate have treated me well, and they worked around my schedule, but it's just not worth it unless you look at this job as a mean to generate supplemental income.

I am an RN with few years of clinical experience, was making between $25-$35/hr at the different jobs I was working at but then had kids and was looking for something more flexible, this job sounded flexible until you find out they send you all around town and to crazy (some dangerous) parts of town.


I've been able to average around 5 charts an hour. Some charts are easy and be less than 20 pages, some can be more than 100 and a complete nightmare, especially if the provider is not well organized. Some charts are unavailable and you don't get paid for those, I've travelled over 40 miles to sites to find out only 3 of the 30 charts were available so I got paid the $4.50 for each of the 3 charts, my day was pretty much shot.


I've had problems with charts where I will scan some dates out of order and I will have to fix them at home later, and you need to be familiar with computers and Acrobat. Even without any fixing, it takes a good hour to just organize and upload the charts at night; you don't get compensated for that time either.


On a typical day, I would have to travel to 2-3 sites (sometimes 5 sites) and do maybe 15-20 charts. Sometimes more, but not often. If you figure 20 charts x $4.50 = $90 a day, plus $10-$20 for mileage. Even at $100-$120 a day, I'm basically making around $15 an hour at most. I was on the road a lot, put a lot of wear and tear on my new car, and ate awful fast food as I tried to hurry between sites. It's really not worth it for RN's, we can do much better doing almost anything else. Outcomes can improve by paying more for charts, or more for larger charts and some basic hourly rate if they want to keep good nurses on their payroll, otherwise, I think turnover will continue to be quite high and would not be able to keep the good ones.

RN2035,

Thanks for posting about your experience. I was pretty disapointed that they didn't have enough charts in my area to employ me afterall, but after reading your post, not so much

Is there anyway to become HEDIS certified through a legitimate online training source or does each contractor have their own standards? I ask because jobs in my area, MD, require previous HEDIS training. Thanks.

Curtis