Re: How To Apply A Bipap To A Trach Pt?
In this case the providers of the equipment should have taken care of any needed teaching. Furthermore, they are remiss in not providing all of the necessary connectors. That was evident when the equipment was delivered; the service person probably did not even do a set up at all. He might not have been trained himself. Sometimes these places hire delivery persons that are just that, delivery persons. Your supervisor should call the DME company back and insist on an inservice and delivery of all needed parts. For that matter, the DON should be making those calls.
In the home health field we usually get excellent service from the DME providers. They will even come to our agency or have us come to their offices for inservices. I've even had parts delivered after midnight. Good luck in getting the parts and any help. Hopefully, it doesn't take too long.
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