Vent...non nursing managers

[SDALPN]

I'm frustrated. Nothing I can do, so I really should just let it go. But it seems this issue always shows it's face when something comes up that the office staff needs to be informed of.

It's annoying trying to explain nursing problems in the field to non medical people. Even worse when they want to offer advice when they have no clue. They also can't put themselves in our shoes, so they just don't understand.

Then to add to that, my supervisor is in her early 20s. It's her first management job and she has a big head about it. She has no management skills. And she thinks she knows everything she needs to about nursing. To the point that she told me a few weeks ago that what goes on prior or after my shift shouldn't concern me. And that I don't need to know why a pt is on an antibiotic or that the pt had a fall on another nurses shift. She is very immature and it's annoying especially when she thinks she's being cute. She accused me of not being flexible because I said no once to a shift...however in the same sentence says I work more weekend and holiday shifts than any other nurse.

The other manager loves to give nursing advice...usually the obvious that has already been done. Then she acts like she saved the pts life or something. She also tries to find ways to try to give me verbal orders from drs that she's talked to. I have to remind her that I can't take orders from her because she's not licensed.

The nursing supervisor is so busy that she never hears the entire situation before jumping to conclusions. To the point that after working with her for 2 mo and maybe 5 conversations total, wrote on my review that my nursing knowledge is below average. I'm arguing that since every review I've ever had by any agency has rated my nursing knowledge as above average. Maybe she has me confused with someone else. She's a BSN and acts like she's so much better than the other nurses. But when a problem comes up she tries to avoid it instead of handle it.

So back to the non nursing managers, do you all have to deal with this too? And shouldn't it be against board rules for a director to not be a nurse? How can she manage us or the clinical manager when she has no clue about nursing?

[NurseMacD]

Its very disappointing that you have to deal with a situation as that. My agency has higher standards apparently, since the DON and ADON are both RNs. The DON and ADON communicate with the Drs and nurses when clarification on medications/treatments are needed, they write their own verbal orders that we follow. Vent out your frustrations, but also do some research as to whether the way they are practicing is correct procedure.

[JustBeachyNurse, LPN]

A non nurse can neither accept nor relay physician orders. Is this a branch or site supervisor(since you said you have a nurse supervisor /clinical supervisor)? DoN/ADoN/clinical manager/clinical supervisor cannot be anyone other than a registered nurse currently/active licensed.

[SDALPN]

A non nurse can neither accept nor relay physician orders. Is this a branch or site supervisor(since you said you have a nurse supervisor /clinical supervisor)? DoN/ADoN/clinical manager/clinical supervisor cannot be anyone other than a registered nurse currently/active licensed.

The title is director, but she supervises the clinical manager who is an RN. She also supervises field staff which are all nurses. And she supervises the office staff. But the clinical manager who is an RN also supervises the field staff for clinical issues. Then there is the scheduler who has a manager title and she also manages field staff and reports to the director. In this case, the scheduler is the new grad I was referring to.

[systoly]

document, document, document

i love quotes and

if you wanna be a smart a** like me

you could say, "I'll note that in the chart so that everyone knows"

[SDALPN]

document, document, document

i love quotes and

if you wanna be a smart a** like me

you could say, "I'll note that in the chart so that everyone knows"

I always document with quotes when that stuff happens. I'm not getting taken down for another persons errors. And I'm showing my competence and their ignorance by writing it in that way. I base it on the situation when deciding whether to make the comment or to just let the notes speak for themselves.

[SDALPN]

I never expected this to happen. But one of the managers I vented about is off the job! Unexpected too! I should have bought a lottery ticket! :-)