I am new to PDN so I just have a question about getting an order route changed :-) My client has an OTC cold med that is ordered to be dissolved in her G-tube but she wants to let it dissolve in her mouth as she has apparently done in the past. The med is ordered to be taken this way on the box. (She is able to eat/drink so taking it PO is not an issue with swallowing). I wanted to call the Dr. to get the route changed, but how do they give you that order in writing?? There is no fax machine in the home. If the order is verbal over the phone, how long is that good for? And how do you document changes to orders? I have her POC with her meds listed on it, but that isn't re-typed up every time something is changed is it?? It looks like this is written up every two months or so and then signed by the Dr.....how does this all work with PDN? Thank you!!!