Re: Family Visitation in the PACU
The unit i work in is piloting a visitation for family times as follows: you pt has to have been there for an hour before a visit can happen. at 45 min past the hour, our secretary makes an announcement that 'visitation will start in 10 minutes'. if you pt can't have visitors for whatever reason (usually pain control, anxiety, hemodynamic/ airway issues), the RN lets the secretary know so that she can call back to the waiting area to hold visitors for that patient for that hour.
10 minutes later, a waiting room rn/tech escorts families to PACU. Our secretary makes a loudspeaker announcement that 'it is now visiting time in the pacu'. it is made ABUNDANTLY clear prior to visitation that it is a 10 minute visit ONLY, and that when it is time to go, they must go. at the end of 10 minutes, the rn/tech will collect all family, and head back to waiting area. only 2 family members are allowed at a time. if different family members want to come the next hour, great.
hourly visitation can be held for a variety of reasons for the entire unit, but mainly if there is an airway issue / code event. if that happens, then visiting resumes the next hour provided that everything has resolved or at least calmed down.
a couple observations: for us, this works for several reasons
1)we are NOT an 1 huge room pacu with just curtains. We are 3 sided bays (imagine a rectangle with bays all around, secretary desk in middle with pyxis). this would be a disaster in the previous pacu i worked in, as it was TINY and has no privacy.
2)our secretary and waiting room staff are very hardcore/ firm with visitation. you have to be unified and present a strong front! otherwise you end up with people pushing all the limits you can get
3)we are mainly adult population. rarely do we get peds, and there is 1 family member allowed to sit with a peds pt, mainly due to space. the rest may come visit during the hourly visits
this is still not perfect, but seems to appease the urge for family to see their loved one after surgery. i realize that we are better staffed then most, so this helps too!
Things that would be even more helpful:
-when the surgeons talk to the family they tell them that it may be another hour before they come to recovery! i HATE it when the MDs say 'oh, they'll be done soon', when in actuality they haven't taken down the drapes, or even extubated yet!
-there should be a screening for visitors such as "do you feel sick when u see blood or medical stuff?" i had a visitor pass out and hit her head on the sharps box while doing so, and then her family told me "oh, she faints at the sight of blood". Well, don't come visit then on the off chance that you MAY see some!
Nursing News