Guess Prittle is one unhappy CareStar employee. I too work at CareStar but I have had a very different experience.
Let's go one step at a time. CareStar doesn't exist to cut services. It exists to manage the services that the consumer needs. I don't know what region Prittle was in but this ain't how things are where I am. I have not known CS to be manipulative or to hang anyone out to dry. The people and supervisors I know have been very supportive.
As to expecting you to work all hours of the day, I was told to do exactly the opposite. I was told to work my 8 hour day, period. I was told not to answer my phone or check my email after 5. During my orientation, this was stressed time and again by various presenters. CS told me that family comes first and that is what I have seen in practice.
Giving the least amount of services possible is what the program is about. Why? Because that is the need
. Anything beyond the least amount of services needed becomes a want
. The program exists to meet needs, not wants. If everyone got their wants met then the State would go broke and no one would get their needs met. So, which do you want? You want to meet the wants of a few or the needs of the many? I'll take the needs of the many.
Most case managers are depressed and on meds? This is an issue in most health-related organizations. I have been in the health business a long time and half the people I have worked with are on some medication for depression/anxiety. This has nothing to do with CS as an agency.
They monitor your computer usage. Well, it's their computer, isn't it? I mean, they gave me a laptop in orientation. It is their property for me to use for work-related business. It's their right to monitor your usage of that computer. They monitor when you enter communication notes? Wouldn't that be your supervisor's responsibility anyway, to ensure that you are doing your job? Monitor your phone? Well, if you are using it for business, what's your problem with it?
Travel: You are a case manager, it is what you do. You go to your consumer's house to see them. How do you do that without travel?
Making fun of independent providers? I don't care if you are indie or agency as long as you provide the service you are being paid for. I have not heard anyone making fun of providers, though we do snicker over some of the less than professional email addresses some of them use. firstname.lastname@example.org
is probably not the best email to be using for your business.
Overworked? Sorry, I don't feel that. Don't feel scatterbrained either.
I don't want to make CS sound like the cat's meow. Like any company, it has it's issues. But it ain't the evil agency Prittle makes it sound like.