Yes, you should know everything.
You won't get severed fingers or burns but you'll get paronchia from paper cuts and plenty of slips/trips/falls. Especially if you get snow--those call center fashionista's will never leave their nice shoes home--don't expect them to wear practical slip-proof footwear just because of the weather!
Ergonomics will be a big issue, possibly your biggest. Neck/back, wrist/hand, those long hours sitting there--good workplace set-up is essential.
Consider holistic health--how about a Certified Health Coach (see: American Association of Occupational Health Nurses - Become a Certified Health Coach
) Workplace stress?
Get your company to get you a Cholestek and do cholesterol checks along with BP monitoring. Smoking cessation? Weight reduction?
You'll figure it out.
Bone up on FMLA, learn how to do hand/wrist assessment looking for initial signs of Carpal Tunnel and RSI's.