I'm a nursing student (whom you probably have already seen on this board more than a few times before!), and in my med-surg clinicals I had my midterm evaluations with my instructor. My instructor indicated that I'm doing pretty well in the course, with one major exception: Communication. She noted that I'm struggling in therapeutic communication with the patients, and I really have to improve on that. It's pretty important, because without the Communication aspect of it, I can't pass the course. And I obviously need to pass the course!
I recognize that, though. I think I come off as a bit cavalier sometimes with the patients, and I do have that reflexive informality when talking to patients. The "oh, don't worry about it, I'm sure it's fine!" sort of thing.
For me, the whole "Hmm, you have a concern there. How do YOU feel about it?" part of nursing communication seems so... fake
. And stilted. It comes off as almost patronizing to me. Does that make any sense to you?
How can my communication become more... de-personal (?) and therapeutic at the same time?