I buy all my scrubs online and just thought I would share my experiences in case it helps anyone else out there. I am plus sized and wear different sizes in each brand so when first ordering a new brand of scrub sometimes I have to return things. I currently prefer Greys Anatomy pants, NrG pants, and Landeau brands. I used to wear Tafford Essentials but they discontinued them.
Uniform Advantage- So far this is my favorite! Very fast shipping, and easy returns. I wish their website was a little easier to shop on, but hey you can't win em all! They did include a prepaid shipping label and if you google you can usually find a coupon code for discounted shipping on your order. I hate that they do not offer free shipping. Also very few coupons. But the quickest shipping, returns post quickly, and great selection.
Tafford- Super quick shipping, easy returns with prepaid shipping label. Their selection is limited, I often find they will have the brand I want but not the color, or the color but not in my size. They email lots of coupons, but never for the good brands. I just wish they had my size, in the brand I like, in more colors!! You can get free shipping if you spend 25 bucks.
Medical Scrubs Collection - This is currently my least favorite. They had slow shipping and their return process is ridiculous. They sent a label that said "send returns to this address" but on their website there is a notice that all returns MUST be sent to a different address or subject to a restocking fee. Sent my return and waited and waited, never got a refund. I ahd to chase them down and FINALLY got it. I also found their order system confusing, you get an order id, order tracking number, order confirmation number. All different numbers, so hard to find your order status and you have to print your own return form and fill out volumes of info.
Allhearts - I ordered pants, paid for expedited shipping. They sent an email saying that the pants were on backorder and shipment would take several weeks but refused to return expediterd shipping.They said it is not possible and it doesn't matter that they did not actually provide the service or ship anything. Their customer service was terrible.I ended up losing my expedited shipping and just cancelling the pants because I was so mad at them. Won't do business with them again.