BEST on-line for uniform scrubs

I can tell you where not to order scrubs online and that is Tafford. I placed an order on June 13th and I am still waiting for it to arrive. I can not get a "real" person on the phone and I can not get my messages or emails answered.

Ugh, I'm with you....I actually ordered from Best of Scrubs (which is also Tafford) and it was handled poorly. I waited until longer than reasonable, tried numerous times to call (always got referred elsewhere, weren't open, confusing voicemail system, can't get a human) and when I DID get a human, found out that my "in stock" order due to ship in two days was BACKORDERED and might not arrive for weeks! Mind you, I had ordered this in anticipation of GRADUATION, so I didn't HAVE weeks....bottom line is I went nuts on the phone, said if I didn't have my order IN MY HAND in three days I'd cancel and tell all my friends about their "service".... and somehow my order got miraculously delivered within the next few days.

Sorry for the rant....I hate bad customer service, lol....

Glad to know I am not alone. How did you get a human????? All I ever finally get is a person in some call center answering calls. I leave a message and I am told someone will contact me in 24-48 hours. After 3 messages I still have not been contacted. I have even threatened with the BBB. No response.

It took me a few tries, but I *think* I eventually tried all their numbers--when you called, did you get a recording telling you to call other numbers (for other catalogs)? I seem to remember that happening, where I called *one* company but got the other or something. Each time they denied THEY were the same company! I tried all sorts of numbers from their various catalogs (they dba as yet a third one, I can't remember which).

Frankly, thinking about it, I think what I ultimately did was call their ORDER center and ask for customer service. Calling the customer service numbers resulted in the fiasco above. Yes, that's it....when I called the order dept and she told me I had the wrong number, I told her I was about to flip out if I didn't get a live human NOW. She got one for me, who told me (naturally) that she knew nothing about why my order was backordered, etc...and she swore someone would call me the next day about the problem (at which point I gave the three-day ultimatum).

Perseverence!

I can tell you where not to order scrubs online and that is Tafford. I placed an order on June 13th and I am still waiting for it to arrive. I can not get a "real" person on the phone and I can not get my messages or emails answered.

Oh, I've had great luck with this company and buy all my pants here. I luv their tall inseams that are available and the soft fabric.