U.S. News ranks hospitals with best nurses

THAT'S AN IDEA-what area of the U.S. has the best patients. Hehe... Are we talking, healthiest, nicest, most compliant, least comorbidities, hmmmm??

Incredible. I was actually excited when I read the headline because I thought US News understood the value of good nursing care and thus the rankings. They sure taught me a lesson, didn't they?

Which Best Hospitals Have Great (and Not So Great) Nurses

Patient satisfaction surveys weigh responses to requests, courtesy, and more

Among elite centers in the U.S. News "America's Best Hospitals" rankings that reported patient satisfaction survey results for the year ended December 2008, the 10 percent below were judged best for nursing care. They had the highest percentages of patients who said their nurses were "always" courteous, listened carefully, and gave clear explanations.



Full Story: http://health.usnews.com/articles/he...at-nurses.html

I'll have to go searching but I seem to remember a recent article on patients perception of nurse competency. I think it was in one of the AACN critical care journals. The nurses who were friendly were also seen as the most competent. Of course the nurses in these places, I know nurses working in more than one of these are also hospitals that place staff satisfaction on par with customer satisfaction.