Merryman has even given patients' families the authority to summon a rapid-response medical team if they feel an urgent problem isn't being addressed.
I hate this idea.
Agreed. "I told my nurse 10 minutes ago I needed a blanket/wanted a cup of coffee/the room is too hot/the room is too cold/I hate my roommate, etc., and she still hasn't helped me!"
There should be a "stupid request surcharge" just in case people abuse the rapid response idea.