Making the Grade

Found at Phialdelphia Business Journal, posted July 29, 2005:

Hospitals, insurers debate the value of care report cards


Making the Grade?

While patients and their families have more resources today than ever to evaluate health-care providers, the value of such data remains a hot topic of debate.

Health insurers and private companies, along with state and federal government agencies, are issuing hospital and physician report cards designed to help consumers judge the quality of medical care being delivered in their communities...