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Hospital or Hotel?



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No. 60
from PANurseRN1
Old Aug 13, 2006, 06:17 PM

Default Re: Hospital or Hotel?
Originally Posted by NREMT-P/RN
Do you REALLY have to ask?

I will not be able to do this profession too much longer and have ANY self respect. We have went from a patient focus to a customer focus. Maybe folks do choose their EMERGENCY rooms based on their customer service....

Hmmm...my dad is having chest pain, is short of breath & has just vomited, gee..I think he might be really sick, lets call 911. Ambulance arrives, family refuses to go anwhere except Our Lady of Entitlement.

Because the daughter....

I was seen and out of their ER in an hour (and had my a** kissed) at Our Lady of Entitlement when I went there for a rash last week, I even got a snack and newspaper while I waited. Then they gave me my medicine to use...I didn't even need to go to the pharmacy...

Be mindful that OLE does NOT have the ability to do cardiac open heart if needed. No interventional cardiology available here..

or---

I had to wait 3 hours when I cut my toe nail too short and it really bled, so I went to Professional Regional Medical center and they didn't even x-ray my toe, give me pain medication (I was suffering) or check my blood count (I really bled a lot) and then I didn't even get ANYTHING to eat or drink. You bet, I asked ... I'd been there so looong and felt sooo weak ... the magazines in the waiting room were 6 YEARS old. And then I they wouldn't give me a cab voucher home (yes, I took an ambulance in - bleeding can be serious!) - I shouldn't have to pay for my own taxi - this was an emergency.

This hospital has every available service, 24/7 ability to do open heart surgery if necessary...cardiologists in facility at all times....


The public best BEWARE...Their lives and the lives of those they care about may DEPEND on it!
This was uncalled for. Just because a hospital doesn't have open heart capabilities does not mean it's a bad hospital, nor does it automatically mean that it makes up for that by giving all sorts of concierge services.
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No. 61
Old Aug 13, 2006, 06:34 PM

Default Re: Hospital or Hotel?
Originally Posted by firstaiddave907
What next a day spa for pacients in this hosptial/hotel ? or a wet bar for the pacients family where the star bucks is .
When I was in nursing school, one of my clinical sites actually had a cosmetologist who went room-to-room offering people hairstyles and other beauty services. And this person was a staff member, NOT a volunteer. I think the idea of hospitals offering day spas is not out of the question in the near future...
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No. 62
Old Aug 13, 2006, 07:15 PM

Default Re: Hospital or Hotel?
Originally Posted by NurseKittyAtlanta
When I was in nursing school, one of my clinical sites actually had a cosmetologist who went room-to-room offering people hairstyles and other beauty services. And this person was a staff member, NOT a volunteer. I think the idea of hospitals offering day spas is not out of the question in the near future...
When I still worked in Canada, I worked at one place that had a cosmetologist. In that facility at that time there was a chronic care ward (these patients never left) and we had other areas where some patients were there for months. This service wasn't offered in a spa treatment sort of way, but it was great for patients that had been in hospital for months, and these were the patients that utilized this service and they paid for it themselves. She had an area were the patient could be sent to have their haircut, etc, and she would sometimes do haircuts in the room if the patient was unable to leave the unit. In places where there are long-term patients, this is something that is beneficial.
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No. 63
Old Aug 13, 2006, 08:07 PM

Default Re: Hospital or Hotel?
we actually have a coffee bar (Starbucks-type) kiosk in our lobby. Adds to the hotel-type atmosphere-
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No. 64
Old Aug 13, 2006, 09:15 PM

Default Re: Hospital or Hotel?
We have a coffee bar in our facility outside of the cafeteria, but it's non-profit. Its profit goes for charity.
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No. 65
Old Aug 13, 2006, 11:07 PM

Default Re: Hospital or Hotel?
I won't be a bit surprized when there are flashing signs saying "Vacancy","We have cable in rooms", "Jacuzzi suites" and "Room service provided" at some hospitals...I think part of the problem is theHospital Public Relations Staff often has a degree in hospitality, hotel and casino management.
As for patients who threaten nurses, I step away from them quickly when they are dangerous. I agree with the security and the restraints. Those patients will definitely get the attention they deserve.
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No. 66
from phriedomRN
Old Aug 14, 2006, 06:08 AM

Default Re: Hospital or Hotel?
Originally Posted by barbyann
Hmmm......a few weeks ago I was almost bitten by a patients DOG! Yes, Dog......seems the supervisor gave permission for the pooch to stay in the pts room till bedtime. I was not told this, i knocked on door and entered and was met with barking, growling and teeth coming my way. Hmmmm.....maybe a dog walker should be on the menu?
And I thought I was the only one!!!!!! Had a pt in reverse isolation, getting plasmaphoresis daily and his gf fussed so much that our NM let her bring the dog in to stay overnights. Now tell me why I have to mask, gown and glove up to take in a water pitcher but the dog is in there slobbering and shedding 2 inches away from the dialysis site?
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No. 67
from tddowney
Old Aug 14, 2006, 08:41 AM

Default Re: Hospital or Hotel?
Originally Posted by NurseKittyAtlanta
When I was in nursing school, one of my clinical sites actually had a cosmetologist who went room-to-room offering people hairstyles and other beauty services. And this person was a staff member, NOT a volunteer. I think the idea of hospitals offering day spas is not out of the question in the near future...
At least they had someone rather than a nurse.

Wait, imagine that! They could actually hire people other than RNs to fix TVs, run the bedside esspresso machine, order take-out Chinese ........ etc.
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No. 68
Old Aug 14, 2006, 06:26 PM

Default Re: Hospital or Hotel?
Had a pt in reverse isolation, getting plasmaphoresis daily and his gf fussed so much that our NM let her bring the dog in to stay overnights. Now tell me why I have to mask, gown and glove up to take in a water pitcher but the dog is in there slobbering and shedding 2 inches away from the dialysis site?
If anyone gives you an answer for that one, i'd love to hear about it.

(And also find out form what orifice the excuse came out of lol)
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No. 69
Old Aug 14, 2006, 07:57 PM

Default Re: Hospital or Hotel?
Welp don't go eating peanut butter then!
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