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Death after two-hour ER wait ruled homicide



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No. 140
from twotrees2
Old Sep 23, 2006, 09:34 PM

Default Re: Death after two-hour ER wait ruled homicide
Originally Posted by mysticalwaters1
I don't know all the circumstances of your story but an ear infection can be quite painful. Also primary md offices are overloaded as well. I agree ED is for emergencies but if you can't get treatment for an ear infection what are you going to do? I had a cyst on my back, became huge size of a tennis ball, hurt so much and was draining but needed to be cut out, cultured and stitched up. I went to PMD, got my hmo referal to the dermatologist, took week see dermatologist only to be scheduled it for removal in THREE WEEKS after that!!!!!!!! I almost started crying infront of the receptionist when she told me. I couldn't sleep on my back, stained bunch sheets and clothes despite continually putting on bandages to my back. Had to WORK like that. But I did it b/c that's how I thought it should go. NO it should not take that long. We only have one dermatologist in our entire area. Now I'm working in the ER and I'm like wow should've just came here probably fixed faster. So some cases have to come just based on the failure of other systems ex other pmd and specialty offices. And what about Ortho coverage for ED. Been a big joke, ortho refusing to do it. It is such a mess. Now I'm sure people just come to Ed without considering pmd and that should not be but the way the health system is right now sometimes you do have to go to the ED to take care of things. Now, those people then should definitely wait for less emergent cases. We have a huge issue b/c some mds like to cram in minor cases to increase number meanwhile more critical maybe not cp but definitely more critical are waiting longer. So our management wants to implement if there are more critical waiting then minor emergenices to select 1/2 the minor section for the fast track cases and then the other for those acute make it a subacute to get them in. Now some mds don't like this then there's staff issues. But that is what should be done but with staff and equipment dynamics mixed with overload pts it's just so difficult.
also - experience I've had with my kids- first few times waited though they had fever gave em tylenol - made doc appointment after few days as ok - 3 - 4 days its not going away like a cold would and ear pain didnt come till you guessed it - middle of the night - worried about a rupture - i immediately took him in and glad i did cause it was on verge - after second time i knew better and did not wait - called doc first day so got in within next few ( better to cancel appointment if he got better which he rarely did) as knew he'd go to full blown infection.
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No. 141
from twotrees2
Old Sep 23, 2006, 09:43 PM

Default Re: Death after two-hour ER wait ruled homicide
Originally Posted by ernurse4ill
I think the main point being made here was (in my opinion) that a new grad does not have the experience, background in critical thinking etc. to be placed in a very busy triage setting. I have been doing ER nursing for 20+ years. I did not start as a new grad, but rather had about 3 years med-surg experience and was still somewhat overwhelmed at times. However, on the flip side of that coin, I have also seen new grads that had other medical experience such as ER tech, etc. that did quite well in the ER as a new grad. I believe that each nurse is a individual case and should be treated as such. However, I will never believe that a new grad should ever be placed in the triage area until she has had adequate experience in the ER setting itself. There are far too many "ER pearls of wisdom" that only come with experience. Too many subtle signs that an in-experienced nurse may not pick up on right away. My opinion only of course.

that would work in the big hospitals but for our small town hospital the er nurse IS the triage nurse , the charge nurse and the admission nurse - id have been to scared as a new grad to go er right away - but know several new grads who went to large er and are doing well with great mentor-ships.
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No. 142
from LooAndDoo
Old Sep 24, 2006, 06:10 AM

Default Re: Death after two-hour ER wait ruled homicide
We only put the most experienced nurses out in triage, and those with skills and the penchant for knowing the entire department at all times. As MANY ERs across the country, we dedicate a triage nurse (we would not defer to a PA or NP; see "experienced" above), and put only those who can handle it in that role. THe good triage nurse KNOWS AT ALL TIMES the next patient she can "bump" from a monitored bed for a patient such as a chest pain.

How very sad this case is, and none of us have walked in this nurse's shoes to know exactly what happened that day, but boy, it sure does seem like it was avoidable.
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No. 143
from mynika
Old Sep 24, 2006, 09:25 PM

Smile Re: Death after two-hour ER wait ruled homicide
After triaging for years the stories I could tell. There was 1 case when the woman came in complaining of choking on a piece of chicken while eating a chicken sandwich. She was monitored for a time and after stating the object went down and after swallowing water was allowed to go home. She later returned to our ER as a code due to a massive MI. Due to sympathy factors this was settled with the family out of court. The Standard of Care was met but did not matter. The s/s were presented by the patient in an unusual manner. Our patient with CP, SOB, and nausea could have also told the triage nurse that they were running a fever, coughing up green luges, etc... You get the picture. I find it hard to believe that any triage nurse, experienced or new, would allow a patient with the straight forward c/o's of Nausea, SOB, CP (with no extentuating circumstances) to sit in an ED with no CP protocols started. Was it flu season?
I will join the many in here that said there go I....

By the way, I left ER after 15 years because of the whining inconsiderate people who abuse ER's and ER Staff. I also left because I felt the care I was giving was not adequate. It was rushed and minimal so we could move more patients through the system. I expect those ER nurses that care about patients will be harder and harder to find. It is really really hard to be caring toward a person with a smart mouth that you seen 4 times that month wanting Percocet for a toothache. And my boss wants me to make him "100% satisfied with his care". UGH.
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No. 144
from superh13
Old Sep 24, 2006, 11:31 PM

Default Re: Death after two-hour ER wait ruled homicide
As an ER nurse who has had the unfortunate assignment of being the triage queen, I will not even speculate on the circumstances surrounding the assessment or judgement of this nurse. Hindsight is always 20/20. Triaging in an busy ER is stressful at best. (Reality - it sucks on a good day)

There are many questions that may or may not ever be answered. What was the true presenting symptoms of the patient? Underlying history? Current medications? What resources were available? What were the conditions of the patient's already in the department that prohibited more urgent intervention for this particular patient? What was the experience of the nurse? Was the nurse experienced enough to be at triage or placed in a position that was isolated with minimal resources? What was the patient flow coming in to the ER? How many ambulances were arriving while this patient was being triaged? What were the priorities of other patient's in the waiting room?

Triage is a very difficult position. Using a PA or NP at triage is an inappropriate use of a mid-level provider. The triage desk in the waiting room is not an environment to adequagely assess, diagnose and treat appropriately. Fast tracks in ER's are designed to specifically address the non-urgent cases to free up the physician's time for the more urgent patients.

This unfortunate incident identifies the limited number of providers who accept Medicaid/uninsured patients. Since these patient's who are unable to access health care will utilize the ER since EMTALA requires a screening exam and possible treatment prior to being discharged. They need care, and they can't get help.


Yes, it's unfortunate that a death occurred in the waiting room. Homicide? Doubtful. Possibly negligent; who knows? My prayers are with the family and with the nurse. Being off-site and making judgements from limited media-released information is always easier then working in the trenches. May we, as professionals, learn from this tragedy and don't pre-judge one of our own until the ALL of the facts have been presented.
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No. 145
from BabyRN2Be
Old Sep 25, 2006, 09:39 AM

Default Re: Death after two-hour ER wait ruled homicide
Originally Posted by hogan4736
It's not just the medicaid pts that fill our ERs...It's everyone not knowing any better, or more likely, just not wanting to wait...It's the affluent to the homeless abusing the ER...
I have to add here that some of it is due to the doctor's offices themselves. For a while I did not have "good insurance." Before that, I had very good insurance. During that time, every time I called my primary care doctor for things that could have been seen through the clinic (sore throat, sinusitis, etc.), her nurse told me "Just go to the emergency room." This drove me nuts to no end. I told her I can wait for a day or two, or three, this is not something that warrants the ED. She said, "You have insurance, just go to the ER!." I should say that this nurse (maybe she was an MA) could have used a little education about who should and shouldn't go to the ED.

For a while, Medicaid pts in my state had to obtain permission from their PCP to go to the ED (during normal business hours). If they went to the ED on their own and were not admitted to the hospital, the PTS had to foot the entire ED bill. If something happened outside of business hours, they had to use the state's "Call a Nurse" line to obtain permission to go to the ED.

I don't know if that's the case anymore. I'm wondering if it cut down on those non-emergent complaints? I imagine it would if someone got a $600 bill for a pg test or hangnail.
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No. 146
from twotrees2
Old Sep 25, 2006, 11:55 AM

Default Re: Death after two-hour ER wait ruled homicide
Originally Posted by BabyRN2Be
I have to add here that some of it is due to the doctor's offices themselves. For a while I did not have "good insurance." Before that, I had very good insurance. During that time, every time I called my primary care doctor for things that could have been seen through the clinic (sore throat, sinusitis, etc.), her nurse told me "Just go to the emergency room." This drove me nuts to no end. I told her I can wait for a day or two, or three, this is not something that warrants the ED. She said, "You have insurance, just go to the ER!." I should say that this nurse (maybe she was an MA) could have used a little education about who should and shouldn't go to the ED.

For a while, Medicaid pts in my state had to obtain permission from their PCP to go to the ED (during normal business hours). If they went to the ED on their own and were not admitted to the hospital, the PTS had to foot the entire ED bill. If something happened outside of business hours, they had to use the state's "Call a Nurse" line to obtain permission to go to the ED.

I don't know if that's the case anymore. I'm wondering if it cut down on those non-emergent complaints? I imagine it would if someone got a $600 bill for a pg test or hangnail.

off topic a bit but speaking of high cost pregnancy tests - another peeve i have is tests when they are not needed - this surgery is the first one that let me actually sign a waver that i sad i wasn't pregnant ( and we dont need to ask how i know i wasn't i just know lol) and forgo the test - any other time they did it unnecessarily and was a waste of money for the ins co and me.
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No. 147
from clee1
Old Sep 25, 2006, 12:53 PM

Default Re: Death after two-hour ER wait ruled homicide
Originally Posted by teeituptom
1. So you are making your harsh criticisms on what you heard. Not what you can see and measure with your own eyes. How come the worst criticisms are always from young military medics who are in nursing schools. and think they know everything.
That's because we are trained to use our heads and get the job done, regardless of the circumstances or load. A military medic IS the Doc 99% of the time! The vast majority of the cases seen in the ER (or Urgent Care) would never get anywhere near an MD in the military. Also, we had all the authority to we needed to provide care to the limits of our training and experience (but God help you if you screwed up!) Also, there is none of this chicken-shizzle bickering about what task is in someone's "scope of practice" like there is in the civilian world.

So, your average military medic sees and does more in a 4 year hitch than your average ADN or BSN does for several years after NS.

Not better or worse, just different. Military medicine has, for decades, done more with less - and the "medic" is the tip of that particular spear.
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No. 148
from ocankhe
Old Sep 25, 2006, 02:50 PM

Default Re: Death after two-hour ER wait ruled homicide
clee1
Totally agree with the above post. Double if the medic served in war time and in the zone.
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No. 149
from schoona
Old Sep 25, 2006, 03:19 PM

Default Re: Death after two-hour ER wait ruled homicide
Originally Posted by rjflyn
My question is where was the EKG on this patient. The national standard of care is that a patient having an MI have one within 15 mins of arrival. Hence at my facility even when full up and overflowing we have one done on every patient presenting with chest pain in the triage area if need be. I would find it extremely hard to believe that this patients EKG did not have changes consistent with MI or at the very least abnormal to the point of she would not of waited in triage long enough to move some BS pt out in to the hall.

So yes something criminal did take place. As to what I will not say as I dont know that hospital system or their protocols.

With out all the informatin ie the chart specifically its hard to know what the triage nurse was presented with or saw. But since a jury determined a gross deviation from standards I would bet something pretty glaring occurred.



Rj

Have to agree, where was the ECG? It is expected that all chest pains irrespective of age get one down here. We usually have a senior dr look at it and sign off as to where they want the pt ie/ resus or general monitor or unmonitored etc.
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