Nurses Helping Nurses
allnurses Network: Central | Jobs | Books | Newsletter
allnurses: A Nursing Community for Nurses
Home General News Blogs Articles Students Region Specialty Degrees F.A.Q.
Nursing Issues On Patient Safety /

What if you know a doctor made a mistake?



Did You Know?
allnurses is the largest community for nurses on the web. We now have over 388,247 members! Join today to network with other nurses, laugh, share, and much more.
Page 1 of 2 1 2 >

Jan 20, 2009 11:55 PM

What if you know a doctor made a mistake?


Hello,
I am a neonatal nurse.
If I believe a doctor has made a mistake and has not shared this with the family, is there some place where I can anonymously report the doctor/incident?
thanks so much


Share

Search Tags
reporting a doctor?
Top

 
Advertisement
Sponsored Links
 
Page 1 of 2 1 2 >
Reply
13 Comments
No. 1
from talaxandra
Old Jan 21, 2009, 01:12 AM

Default Re: What if you know a doctor made a mistake?
I would be really cautious about doing anything official, particularly as the amount of information you've supplied is so minimal. Factors to consider include: your level of experience (are you qualified to determine if an error was made?)how sure you are that a mistake was made, the severity of the alleged error, and any consequences for the patient.

I believe that it's not necessarily in anyone's best interests to fully disclose errors to families or patients, in part because they often have enough to deal with already, disclosure can decrease their faith and trust in the health care team, and distract them from things which may be more important.

In addition you could potentially put your own job (and possibly career) on the line by making an accusation that's not well founded, not to mention that of the doctor.

If you genuinely believe that an error was made I suggest you begin by discussing it with the practitioner involved, and with your manager, well before you think about going to another source, particularly (if I'm reading your pst correctly) an external organisation. I'd also question why you feel the need to do so anonymously, unless your institution has a history of imposing negative consequences on whistle-blowers.

In any case significantly more information (even without specifics) would help you get better advice tailored to your situation.
Top

2 Readers Gave Kudos
 
No. 2
from June1234
Old Jan 21, 2009, 01:47 AM

Default Re: What if you know a doctor made a mistake?
There was a medication given that, based on other clinical evidence, was contraindicated to give. I know that, for a fact, was wrong. Consequently, the baby bled severely in the brain and is now highly brain damaged. Of course it can always be argued that the brain damage was not caused by the med. However, most likely it was. In any case, the medicine should not have been given. The parents have no clue why the baby is so damaged. I'm thinking they could greatly benefit from lawsuit money as they take this baby home.
Top
 
No. 3
from talaxandra
Old Jan 21, 2009, 02:34 AM

Default Re: What if you know a doctor made a mistake?
I'm surprised that nobody else has picked up on this then - in addition to other safeguards (like other nursing and medical staff viewing the record), where I work a pharmacist checks over the drug chart every day, and in the event of something significant like the devastating event you describe charts are scrutinised even more thoroughly than normal.

I certainly understand your concern and desire to help the parents. I still think that speaking with staff in your immediate chain of command, beginning with your manager, is the best initial action to take. You can, after all, always go to more extreme lengths if needed, but there may aspects of the case or follow up that you're unaware of, and if there's any possibility of causing the parents further and unwarranted distress that should be avoided.
Top

2 Readers Gave Kudos
 
No. 4
from Mr Ian
Old Jan 21, 2009, 02:36 AM

Default Re: What if you know a doctor made a mistake?
In theory it should be easy to report clinical concerns - especially serious ones like this.

Unfortunately the realistic experience is not so good.

It's impossible to say the best approach without a dynamic awareness of your hospital, staff, systems, etc.

Do you have a 'whistleblowers' policy?

Either way, I would seek out the most trustable and approachable nurse manager I could find and get their advice.

I would also get advice from an independent source before you approach anyone - someone like a lawyer or trusted professional other so that you have an independent corroborator in case of political back lash.
If you have malpractice insurance they may have a service to assist.

These are just ideas and I would encourage you to take lots of advice from people who may be better informed than me.
Top
 
No. 5
from June1234
Old Jan 21, 2009, 05:22 AM

Default Re: What if you know a doctor made a mistake?
Originally Posted by talaxandra View Post
I'm surprised that nobody else has picked up on this then - in addition to other safeguards (like other nursing and medical staff viewing the record), where I work a pharmacist checks over the drug chart every day, and in the event of something significant like the devastating event you describe charts are scrutinised even more thoroughly than normal.

I certainly understand your concern and desire to help the parents. I still think that speaking with staff in your immediate chain of command, beginning with your manager, is the best initial action to take. You can, after all, always go to more extreme lengths if needed, but there may aspects of the case or follow up that you're unaware of, and if there's any possibility of causing the parents further and unwarranted distress that should be avoided.

Many other RNs, and I'm sure MDs, know of the situation. However, no one has done anything about it as of yet. In fact, the day the medication was given, the nurses in the patient's room asked the doctor not to give it, however she insisted.

I do think it is awful how there is no anonymous reporting program- just for someone to look at the incident in the chart. It's clear black and white that the med shouldn't have been given- there was a clear contraindication (one that pharmacy would not know because it was based on clinical findings of the patient.) If only someone outside of this unit could look at it.
Top
 
No. 6
from ghillbert
Old Jan 21, 2009, 05:31 AM

Default Re: What if you know a doctor made a mistake?
You are usually obliged to use the chain of command. Can't you go to your manager and ask for advice?
Top
 
No. 7
from Mr Ian
Old Jan 21, 2009, 05:46 AM

Default Re: What if you know a doctor made a mistake?
I had a similar incident with an intellectually impaired pt who assaulted a member of staff. The pt had his leafve restricted and charges were placed.
He two days later told me that the staff had assaulted him first with a meat tenderiser and showed me a fading pattern bruising that was consistent with his story.
I didn't work with the staff involved so that wasn't a major issue - but I simply reported it to the unit Consultant - who promptly ignored my concerns. Without his backing it wasn't going to go anywhere and I stood to create an unprovable situation that would have been bigger than Obama's inaugral speech (almost) so I had to drop it due to insufficient and inconclusive evidence to back the claim.


If the doctor you are conerned about was given multiple requests to not give the drug then the doctor knew full well that they were making an autonomous decision and, unfortunately, they must stand accountable for them - just as nurses do.

It is difficult because a thing like has already caused irreversible harm - and it's sometimes hard to accept the idea of more people being 'damaged' as a result, but this is the reality of the jobs we do.

I feel for the patient and the family - but I also feel for the doctor who made an error of clinical judgement. It may be clinically defensible, depending on the rationale she employed; but equally so - it may have been irresponsible.

The choice action should be to report it to your line manager and have them follow through the procedures for clinical errors and give you feedback on process and outcome.

The difficulty is not knowing what repercussions might follow and, albeit the ideal is there will be none as you're simply doing your job and doing it properly - the reality is these are real people involved with real issues at stake and a very uneven playing field.

In the absence of an anonymous or alternative process for reporting - the decision to report is yours and I certainly make no judgement on you as a nurse or person either way.
I hold myself to a very high ethical standard and I admit I would have problem with how to resolve the issue without placing myself or even others at risk of repercussions.

Another option might be to call the BoN anonymously and ask for professional advice on handling the matter. They should be supportive and understand the dilemma you are in. They would also be able to support you in your decisions and actions if you eventually identified yourself to them - tho they have no authority over your employers - but they would assure your license was protected.

Unfortunately another reason why nurses should be unionised.
Top

2 Readers Gave Kudos
 
No. 8
from oramar
Old Jan 21, 2009, 07:02 AM

Default Re: What if you know a doctor made a mistake?
Are you sure that you are seeing this situation correctly? I am using this just as an example but take blood thinners for example. Many, many patients have counter indications for blood thinners but have very strong indications for giving them. However, there is a down side to blood thinners and that is once in a while a patient will bleed, especially in the brain. Blood thinners are a damned if you do, damned if you don't medication. I know docs that have been sued for not giving them and docs that have been sued for giving them. I remember being a new nurse and wondering why so many post op patients got blood thinners. It is counter intuitive to give a medication that will make a person bleed to a person who has just been cut open. However, once I saw my first PE I never questioned it again.
Top

2 Readers Gave Kudos
 
No. 9
from lpnflorida
Old Jan 21, 2009, 07:45 AM

Default Re: What if you know a doctor made a mistake?
If it were me in this same situation. I would calmly and respectfully ask the Doctor in question what they felt caused the additional bleed into the brain.

Sometimes there are factors and conditions we are not fully aware of. With medication there is always the risk versus benefit. Doctors and nurses always pray for the outcome they desire, however this does not always happen. The outcome might have been different if the drug you have concerns over had not been given. But that outcome might not have been desirable either.

This is a very sad case.
Top
 
Page 1 of 2 1 2 >
Reply




Thread Tools


Who's Online
95 members
1,450 guests
1,545

0

Possible breakthrough regarding MS

29

16th Philly area hospital to stop delivering babies: Mercy...

7

Really interesting article on Indian open hearts

4

High-Tech Pump Does What Her Heart Can't

2

Air Force RN Force RN Found Not Guilty

12

Hospital Falters as Refuge for Illegal Immigrants

6

California Imposes Stricter Rules Regarding Drug Abuse In...

38

Are older nurses being forced out of the profession?

3

An outlook in California?

8

Australian surgeons successfully separate conjoined twins



1

Society Needs Care Too

12

Why am I doing this, anyway?

2

Nurse Heal Thyself

9

My Papa, why I am the nurse I am today.

17

I made it through

11

An angel's gaze

14

A Sister Never Forgets

16

Ruby's Marbles

37

What Do Operating Room Nurses Do?

14

My Little Old Jedi

20

I love this job......

23

"I hear voices"

19

Preventing FRUTI (Foley Related Urinary Tract Infection) in...

24

Error and Attitude

10

It's Just a Shower





Sponsored Links

Currently Reading This Page: 1 (0 members & 1 guests)

Interested in the hottest topics of the week? Subscribe to the Nurse-zine Newsletter.
Enter email address: