I never had anything against most of these nurses personally, I just never saw how it benefitted me in any way, and I did see how their actions worked to my detriment on a daily basis. One fine example: On our unit, we had a small alcove of the nurses desk that had a sink, the med refrigerator, the transport tube system and a door. The door made an excellent short cut. It was great to save some steps every time you needed to access the upper hallway. If the halls were crowded with people, I knew I could use the door to save a few minutes to get to the rooms. The doctors loved the door, too, because every minute for them was money. And then the Quality team hit. The door gave access to the med refrigerator! (the refrigerator that had a lock on it, the refrigerator that was easily accessible from the open and unsecured nurses desk? Yeah, that refrigerator.) And so, the door was locked. Adding steps and minutes to all of our days. But I'm sure the Quality nurse was very proud of herself. She had solved a problem that didn't exist! Go her. I know, what's a few steps and a few minutes every day? Well, over the course of a year it's miles and hours. And the worst part, the part that made us all howl with rage was that a)there was no problem (refrigerator was locked, and refrigerator was also easily accessible by anyone who wanted to get to it because the desk was wide open) and (b) their solution wouldn't have fixed the problem if it really was a problem.
Another example: In our sterile suite, we had a couple of ORs and a sterile supply room off of an area that contained the scrub sinks and the drug cabinet. We would line delivery tables in the area when they were not in use. Quality comes in and demands we move them. Where? There is not another available inch in the unit. From the mouth of the Quality nurse: "I don't know where you are going to put them, that is not my problem. You find some place to put them!" So, we went from a tidy row of tables in an open area to shoving all the tables in the sterile supply room. So every time you had to run in there and find something, you had to move tables to get to the cabinets. I can't tell you how many bruises I ended up with after darting in their to find something and banging into a table. Sorry, doctor, I know you need that hysterectomy tray stat, but I just had to move 3 tables out of the way to get to the hysterectomy tray, and then I had to move them back where they were to start with so I could exit the room. I know that seconds are life when someone's bleeding out, but hey, doesn't it look nice and open out here without row of tables?
So, while I understand high ideals and wanting to move up in the world, too many times it seemed like this department did a lot of things just to justify their existence. And in the process, they made my life more difficult.