Re: New hosptial computer systems pull nurses away from patient care
HAHA! I worked in medical records in a facility that used Meditech prior to becoming an RN. The chart was printed after D/C and was more cumbersome to read than you would ever believe. It prints every question you are asked even if you don't answer that section. We had to pay some company to store our records within 2 years of going live after 15 years of barely using our own offsite storage because the charts became so large. The only satisfaction that I got from it was that the attorneys would have so much garbage to wade through!
We went live with a McKesson product in March. Admissions are a bear but are fairly quick on readmissions because all of the info is right there instead of waiting for medical records to find the chart. Charting does take longer but I wouldn't go back to paper. I wish someone would take the best from all of the programs and make a more universal product. It must be a nightmare to travel these days. My main complaint about McKesson is that it obviously had more input from IT than nursing. There are so many things listed that are inappropriate. We have to chart tremors under psychosocial and edema under skin! I can't chart that my patient is oliguric or anuric without making an annotated note and the docs have a really hard time reading our assessments (which of course means that they need a ton of hand holding!).
As far as the questions about go-live...all staff had 3 - four hour sessions of training. Superusers had 16 hours of training. Biggest issue was that the people training us were either non-clinical people or had never used the system. Staffing was improved for a few days and we had superusers on every unit who did not take pts (unless we were short-staffed) for about 3 weeks. We rolled out everything at once, but I do wish that they had done charting first and then meds at a later date. It's nice to have one thing stay the same for awhile.
Good luck to whoever is going-live soon. It's a rough transition, but good God, they don't even teach cursive in school anymore. Computers are the way of doing business for all professionals now, including us.
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