First, let me give you a great big warm hug:
((((((((warm hug comin' at cha))))))))))
Second, before you step foot out of your car to enter your place of employment, practice a few deep breathing exercises with your eyes closed and your mind in your favorite place (for me...that would be the ocean).
Third, as you begin your day with the residents, greet each one with a smile, do for them what needs to be done as you share nothing but positive conversation with them.
Keep in mind that you are but ONE wonderful person, and 'the residents' are MANY wonderful persons. You can only give as good as you have within you to give. Keep telling yourself that all through the day as you go about your job.
Remember too that the sun rose with the moon expected to follow in a few short hours at the end of every day, so as your shift started, so it will end.
DO be the best you that you can be...nothing else is worth stressing over. As long as you know that you are giving your absolute best to your residents and people you are working with/for...clock in with a smile in your heart and on your face, and clock out with a smile in your heart and on your face.
At the end of your shift, as you walk out that door to your car, leave the job behind you
by taking a few more deep breaths and blowing them out ever so slowly as you focus on something fun and exciting to do after work. Sing your favorite tunes on your way home, play your favorite CD, think of what you want for Christmas, go to the mall and look at the beautiful holiday decorations, relax, relax, relax.
Ahhhhhhhhhh....feel better? Have a beautiful and peacefilled day! We can't do anything about what others do, but we can always elect to choose what is best for our state of mind and emotional well-being. Be good to yourself, and let go of that which you have no control over, and watch the undue stress and frustration disappear. :kiss