Hourly Rounding - Page 9

When my DH had surgery last year, he got the same script, and when the NM came around and asked how his stay was going and all that satisfaction stuff, he said "if one more employee comes in here with that phoney sh*t, I will write the biggest complaint letter you have ever seen." Needless to say, staff was informed and no one said anything about having the time anymore. And before this, he never believed me when I told him about our wonderful scripts. We openly joke about our scripts anymore. Also, I think so much of the customer service stuff has changed since the economy started to tank. Good care of patients never goes out of style though..

I am a "back in the day" nurse. and Yes, I totally agree with this poster.

People are me, me, me, me, and ONLY ME.

We too have hourly rounding and have to sign a pledge promising our commitment and to use the phrase, "Is there anything you need, I have the time". Well I can tell you I don't have the time, we work on a stepdown unit and can have crashing patients that are keeping you busy and the admission or transfer that was supposed to go to ICU but they have no beds or not enough nurses so play ICU nurse with 7 patients!

Secondly, the first thing they'll want is to get out of bed and they can't stand and will be 200, 300, 400 even 500 pounds that you are supposed to magically be able to lift them as if you were a superhuman machine. It is physically impossible and lift equipment is nowhere to be found.

Isn't there some agency to complain to about worker safety? We have a very alarmingly high injury rate at our hospital. I've sent letters to the Congress and even Gov but so far no response. I know there was a Safety Act in Congress this year but nothing ever became of it. I used to be afraid of making a mistake and being stressed out, now I'm just afraid of being injured. I dread going to work and feel fear when I see the mega patients I'm caring for and then when you tell them you can't lift them they start crying! I feel terrible, but if I don't protect myself who will.

Our employee health person just logs injuries, there is no back prevention injury program and when you speak up the comment we have no money for lift equipment! It is sickening!

OSHA!

I couldn't agree more.

We round q 30 minutes on the night shift. All I can say is thank God they are asleep.

What? your patients sleep at night? What planet are you from?

[quote=bugsy2902;4015598]We too have hourly rounding and have to sign a pledge promising our commitment and to use the phrase, "Is there anything you need, I have the time".
I love the idea of laminating the script! I'd like to see them try to fire me for doing what they tell me to.

I am so glad i found this site. it is better than therapy, because my therapist isn't a nurse!

As for "I have the time," is lying to patients ethical?

I would have the time, if i wasn't continually having to make the choice between patient care, documentation, and leaving at the end of my shift. Sadly, I would be happy to stay over without pay and finish charting, in order that my patient care not suffer, if they would let me. But that's not allowed either. Well, they can fire me for being "inefficient" if they like, but they will never be able tofire me for not doing my job. Just wish I could stop being so stressed out about frequent meetings about my "end of shift overtime". Can't afford to lose my job...

I am angry too. Angry at the supervisors who get paid salary to do things like hang a sign in the breakroom that says, "Smile! Attitude is everything!" and my charge nurse who sits with the secretary crafting cutesy foam gingerbread men to decorate the unit for christmas while i am running my tuckus off trying to keep up. They should hang the "smile" signs in the pt rooms...

We have implemented "rounding",but to be honest, I try to group tasks and stay out of the room (unless the pt is confused, or really sick) because people want to talk, and will find things for you to get...Coffee? Juice? How many children do you have, honey? oh you must be so busy... also, though I try not to wake pts if they are asleep, opening the door and letting in the light, and closing the door with a loud "click" tends to wake most people up...Also, the act of collecting the sheets and making sure your signature is on every slot and placing the sheets in the notebook at the main desk just adds to my end of shift stuff.