Re: Interesting Review of Health Informatics by Institute Of Medicine
Thanks for asking Sue! I think you may be asking me to speak to two things" #1 the problems within the larger arena of HIT and #2 the more subtle issue of clinician vs techie. Here goes.
#1
I agree that the majority of systems are over designed or designed and implemented without a true eye to how clinicians practice or without knowledge of the process flow of a patient through the healthcare systems. Just automation, for automations sake, and not true redesign occurs too often. We then have automated the same bad processes.

What’s up with that?
The healthcare system unlike the banking and aviation systems have not utilized technology to decrease costs and improve safety ...........instead we in healthcare think if one CT scan is good then spending money for 2 is even better! We in the USA think: well if we have the technology then lets use it or too often we think that access to the very best and cutting edge is our right. No matter the waste of resources or inappropriate use. Such as spending money on giving an alcoholic a liver transplant.... but I've digressed into the social ramifications of non socialized medicine and I need to stay on point related to HIT.
Is a poorly organized and inefficient healthcare system also to blame? Yep!
Could interoperability and true systems integration have been achieved way before now by all vendors? Yep!
Could healthcare costs, duplication of services, costly redundancies, pure waste, and poor management be avoided if we mandated such changes? Yep. Do we as clinicians, payers, and healthcare organizations tell the vendors we want better systems and standardization but then in the same breath tell them "but we also want different things per specialty, healthcare organization, type of clinician, and when the moon is in the seventh house, with the second planet of Pluto rising?" Yep and yep again!
Although not true related to a balanced diet, exercise and healthy living the saying "No pain, No gain" is true in HIT.
If we want standards and interoperability we will have to let go of best of breed systems. If we want all vendor systems to be able to communicate with each other vendor's have to let go of some of their proprietary crap and realize that the buyer will purchase the best system(s) or the systems that work best for them instead of being locked into contractual deals that they stay in because it would be too costly to uninstall and re-install a different system. If we have a true EHR/EMR (that any hospital the patient goes to can access) it would (as one example) decrease maybe even eliminate 90% of duplication in cost related to lab tests alone. But maybe the providers have thought of the loss in their individual revenues and that’s why the true EHR has not happened???
#2
Perspective is an amazing thing. I don’t think there is a good clinician, professional, leader or human being who has not at some point in their career asked themselves: "And why am I doing this? For what?" "Why am I fighting so hard to get this or that initiative/project/change, etc pushed through? When those who I am doing it for don’t seem to care or want it?" Again, I'll say "Perspective" ..........
and don’t take yourself too seriously all the time! Keep your perspective and sense of humor and you may keep your sanity
Related to how one group does or does not view the value of your skill set - who cares? Don't let others distract you from doing the very best job you can.
I try to remember to treat everyone with the same respect that I want. That means I try not to lord it over clinicians that I know how to defrag a hard drive and they don’t. I also try not to embarrass technicians with the fact that they would not know the different between an 18 and a 20 gage angiocath.
In short don’t sweat the small stuff.
I don’t know all the answers and admit to being frustrated more than once in my own informatics practice with clinicians who resist change, a government that sometimes over legislates this but under mandates that; and vendors who frequently seem to purposefully frustrate efforts to improve their systems.
I do consider myself an optimist. There are a great many issues and challenges within HIT and our specialty. I do believe there are fixes and that eventually the problems will get solved if enough people continue to work at the solutions. We have spent a great deal of time talking about the "problems". The majority of us are very familiar with what the "problems" are. We need to focus on the solutions and get to work!
Just my anecdotal opinion. If I bored you to death

, blame Sue................she asked
Originally Posted by SuesquatchRN
Angela, what's your experience been with obstacles and problems? You're the only one here who's been doing it for very long and I'd love to hear your anecdotal experiences. I feel very alone in what I do, sometimes. My IT co-workers (not boss) sort of resent that I'm not more technical (as in sysadmin stuff and dropping cable) and the clinical folks view me with the stink-eye.
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