Avoiding the Iceberg: Technology's Effect on Operations

  1. avoiding the iceberg: technology's effect on operations
    there is no shortage of meticulous it implementation plans with specific objectives, critical success factors and detailed timelines. however, more often than not these plans neglect a crucial element that can determine whether the entire project fails or succeeds: the effect of the technology on operations.

    cynthia centerbar, for healthleaders news, may 10, 2007