allheart.com customer service?

I had the same thing happen to me! Did you get the missing item?

I had an item back ordered with allheart.com. I sent several emails trying to change the item to something in stock, but was ignored, even though this was listed as an option in my receipt. It would be nice if their website showed whether an item was in stock or not! I was getting frantic because it was a nursing pin and I needed it for my pinning ceremony.

So a month later, I finally got an email letting me know that the original pin I ordered was being shipped, AND they charged me an additional $17.90 to ship it! I sent another email complaining about the extra charge, and I got a form response several days later saying it was a "glitch in the system". The $17.90 was refunded, but I've never dealt with such poor customer service from an online company before. I won't be shopping with them again.

If only zappos.com sold nursing supplies!

I don't order from them any more. I had a problem once with a backordered item about which they never notified me and when I cancelled the order it took weeks to get properly credited.

www.steeles.com

www.marcusuniforms.com

You're welcome.

i just ordered a personalized stethoscope from them a few days ago .. first my order was "on hold" and i was asked to email them at the address provided and got no response til today. Then it was "pending", now its "being processed" .. it really sucks that they dont have a customer service NUMBER and you have to wait til they get back to YOU ..

I heard that they shut down their call center and won't take ANY calls - they also bought jasco and ran that business into the ground! Their customer service is terrible and I won't buy from them again no matter how cheap their prices are.

There are a lot of better sites listed in this post: http://allnurses.com/nursing-scrubs-...ml#post3827748