Hello fellow nurses. I have recently accepted a staff development position in an 80 bed SNF. I have been at this facility for about 3 weeks, the DON has been here about 7 weeks, administrator about 5 months. Most of the staff that was here 6 months ago is now gone. There are a handful of long timer CNAs and a couple of LPNs & RNs. My new position's priority assignment is to assist in getting staff ready for state survey which is expected in the next 2 -3 months.
1: the established staff that knows better, have already made sure that they let administration know that they are not going to be pushed around (I was even sent home 1 day for "bossing people around" and a couple of CNAs said that they would "quit on the spot" if I was not removed from the situation. Now, all charges were dismissed against me, and I got the day off with pay....but the staff does not know that I got the day off with pay, they just know that they threw a fit, and I got sent home. Upon my return the next day, the admin asked me to take position of staff development, because I have skill and am not afraid to say "DO YOUR JOB" to staff.
--------> here is the problem, how do I reach these ladies that are drama queens and have been effectively running the show (prior so much staff turn over). Personally, I would be pleased to no end if they all "Quit on the spot"...however, the facility really can't afford to lose the bodies on the floor.
-----> how to I get them to change bad habits/create good work habits...I know that I will have to make them believe that "change" is their idea....but how do I out smart them? LOL!
2: we have a lot of very new CNAs and NA that were not able to pass test, they have been oriented by the above mentioned slackers/drama queens and really have no idea what they are supposed to be doing. How do I effectively get these gals to where they need to be skill/knowledge wise?
It is a small facility and my position as "staff development" is only budgeted for 2 days a week (I'll be floor nurse for the rest of my 40hours). Please help!
3: One of the drama queens, is a black lady that has been with this facility for 10+ years, and has already tried to play the black card....ie, "I am being singled out because I am black" ...and honestly, she is so caucasian in appearance that I could not have even guessed that she was "black". How do I correct her actions and keep myself out of a law suit?
Thanks for any advice offered!