It sounds like your license was not affected (despite the complaint). So it's a matter of being terminated, but not one of licensure restriction.
You say you are failing miserably at landing a job, but you are landing interviews. That means your resume is effective, but the problem is your interviewing skills.
You need to project confidence in your interviews. After all, you have 10 years of experience!
You need to prepare and rehearse
interview questions that are highly likely to be asked. You need to understand how to stand out
, and how to think like a hiring manager.
As a previous hiring manager, I cover all of these in my book (below).
Here's an excerpt from my book on a commonly asked question:
Tell us when you had a conflict at work and how you resolved it
Variations of interview question: Describe a time when you disagreed with your boss.
Tell me about a difficult patient and how you handled the situation Describe a conflict with a coworker, and how you resolved it.
What the employer is looking for
: Conflict resolution skills. Interpersonal skills. Team work. That you can interact well with others.
How to answer
: Have 3 examples ready, one of conflict with your boss, one with a co-worker, one with a customer/patient. Segue if needed (“While I haven’t had that particular experience, I have had….”). Then give them a similar example that shows your ability to communicate with others and come to a working agreement. They will go with it.
Healthcare facilities prefer to hire people who work well with others, have good social skills, get along well with patients and visitors, and can pull together as a team for the sake of patient care.
To tell your example, follow this helpful formula
Describe the situation
Identify the challenges you encountered
Explain the action steps you took
Share the outcome
Summarize what you learned and will apply moving forward
Just an example of one question, but you can find answers to all the most common questions in my book:
What is your greatest weakness?
Tell us about a time you exceeded customer expectations
Tell us about leaving your previous position
Tell us about yourself
In addition, you need to communicate to the employer how you can help solve their problems (low HCAPs, turnover, teamwork, morale). This makes it about the employer and not about you!
I have so much more to tell you, but space limits
I hope you will check out the book, I guarantee you won't regret it, my friend. Best wishes!