Re: Socialised Medicine the myths and the facts
The following is from the
'Neue Post' a very popular magazine, that's been around a long time and is published in Germany. It is kind of like a cross between 'People' and 'Good Houskeeping'.
I want to add this because I know that my above post has the very real possibility of turing this discussion into a gripe session about staffing and that was not my intention. (I can get carried away, just like anybody, with my personal peeves!)
People under a 'Universal Health Care System' have questions just like any body else, and this was an attempt to answer some questions readers had. (Jenny, I may need your help!)
Neue Post 25 February 2009
'These are Your Rights as a Patient'.
1. Can my Doctor refuse to take me as a patient because his\ her (I will use 'he' for both) practice is full?
Unfortunatly, yes. Just like you, as a patient, have a right to choose a doctor, the doctor has a right to choose his patients, even if he is the only specialist near you. If you are handicapped, and cannot get around easily (Germany is full of little villages) you can call the Association of Doctors for the Insurances (Kassenärztlichen Vereinigung) and they will try to try to get the doctor to accept you.
2. Do I have the right to a paticular medicine?
No. The doctor is given the room to decide on the therapy, and the Apotheker can choose to give you a less expensive medicine. If you don't wnat this to happen, ask your doctor to cross out 'the same' on the RX.
3. Is the Doctor allowed to treat Private insurance patients before me?
No, they cannot, even if some doctors will tell you they must see 'private insurance' patients first.Complain if that happens to you. If nothing helps, change your doctor!
4. Can I get a Second Opinion?
Of course! Especially by a difficult diagnoses a second opinion can be sensible and helpful. That may not make the doctor treating you happy, when you ask him to send you to another specialist (Überweisung), but he has to do this and you do not have to pay any more for this second opinion.
5. The doctor only has five minutes of time for me. Is that OK?
Not really, but the law did not write for an exact time for the visit. However, every doctor is (verpflichtet) supposed to inform the patient about diagnosises and therapies. Even when it sounds like thy are talking Greek (Fach-Chinesisch) to you, ask until you understand.
It will help if you write your questions down befor you go into see the doctor.
6. I forgot my insurance card. Can the doctor send me away?
The important thing between a doctor and a patient is trust. If the doctor trusts you he will treat you whether or not you have your card with you. He does not have to however. He con send you away. You are supposed to renew your insurance card once a Quarter (year). (Einmal pro Quartal müssen Sie die Versichertenkarte vor legen.)
7. I sat in the watting room 1 and 1\2 hour. That is too long, isn't it?
Yes, that is too long, when you have an appointment. You should ask why. You must accept 30 minutes of waiting time. However, emergencies come first, by law.
8. Am I allowed to look at my Personel Medical file?
Yes. You can see your file and make copies. The doctor can charge you 50 euro cent per copy. The doctor does not have to had over his personal notes. If you have a medical power of attorney they also have the right to see your medical file, and get copies at their own cost.
9. The first appointment I could get is in four weeks. Is that normal?
That depends on your complaint. If you have severe pain, or an emergency, your doctor must see you as soon as possible. If it is routine visit, it can be normal to have to wait four weeks for an appointment.
10. Why does the Apotheke not take my Rx?
Probably because it is no longer good. (gültig). A 'red' colored Rx has to be filled in one month. A 'private insurance' patient has three months for this Rx. A 'yellow' colored (Betäubungsmittle-Rezept) Rx. must be filled in one week. A 'green' Rx does not have a time limit.
11. I am still weak. Can the hospital discharge me anyway?
Whether or not a patient stays in the hospital is a decision for the doctor. If you feel you are being discharged too early you should discuss this with the doctor. (in Vorgehen Ruhe besprechen).
12. If I am a victum of a medical mistake in my treatment, who can help me?
I am sorry I don't know how to translate this because the legal system in Germany is a little different and I don't know legal terms in English either.
(Rechtsschutzversicherung, or if you don't have that, eine Schlichtungstelle, eine Patienteninititive oder Ihre Krankenkasse)
Some places for more Information and Addresses are:
Unabhängige Patientenberatung Deutschland (UPD)
www.upd-online.de
Patientenintitiative e.V.
www.patienteninitiative.de
Verbraucherzentrale Bundesverband e.V.
www.vzbv.de
So, there you have it. Now that system doesn't sound so bad does it?
And this is Germany. France is supposed to have a the best, Holland and Belgum are up there to. All of these systems are rated above the US by the WHO.
One of the first things you notice when you get off a plane from the US here are all the healty old peole walking around.
Now how come these countries, some of them not as big as some States in the US can manage to provide health care to their citizens and the US cannot?
I am telling you, there is something wrong with this picture!
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