When Nurses Cry - page 5
Although it's been more than 30 years ago, I remember the occasion very clearly. My first death on Peds as the charge nurse. It was horrible. A four-month old with a congenital heart defect was to... Read More
Mar 24It's such a good point you make here. Keeping the "human"ness in nursing. Though I have often heard about my communication" skills from bosses and back in the day, instructors. I stand by them to do this day 20+ years later and counting. I currently work in psych and I love it.. and though some of my "Skills" developed in the hospital they were fine tuned in psych. And actually there is no "skill" to it.. it's simply being invested and engaged. And when I am working with a patient.. they never doubt my honesty or sincerity . Ok not every pt 100% of the time.. but when it's time. I believe in smiles and laughing. Sometimes during the toughest of times..has anyone ever not relaxed even a bit when smiling? Yes professionalism needs to be maintained but that doesn't mean being unapproachable. Little things like pulling up a chair to the bedside to do your teaching or pain assessment or whatever ( when you can) makes a difference. A touch on a foot (when you are standing at the foot of the bed) or arm or smile..listening actively ( even though sometimes it's difficult when multi tasking or yes this is the 14th time you heard the story)be engaged .. and when something like was shared in the story happens, be human . ( no that doesn't mean falling to the floor and keening and wailing) but be real. Yes they are our "pts" but the bottom line is they are people with lives and feelings and even if you are "scolding" oh Mr jones , you know that 5 candy bars and 2 bags of chips and a liter of coke isn't good for your diabetes . Let them know you are engaged and they are not infringing on your time or nerves..but even then, I have started many times with. A heartfelt "you're killing me here" What do I need to do to help you be successful? We aren't better than they are we're here to help. We are all peeps! I have worked with many younger newer nurses for whom nursing is a job, a way to make a good living they do their time, they go home. Period. And people feel that. Haven't you been in a situation where where whoever you're dealing with is only going through the motions, you don't like whatever ok. If you are going or are a nurse who wants to help people help people! That's Joe in 306a not the appy, that's Abbie, her voices are bad today.
Mans I guess I could probably delete all of the above and mention the quote or statement that loosely states, people don't remember what you did, they remember how you made them feel..
and recently I heard this : don't treat people like YOU want to be treated, treat them the way THEY want to be treated ( more figurative than literal)
keep the heart in nursing