For a while there workplace violence ioho was really getting bad. It seems to be getting a little better at the mo. Aside from all the horizontal violence that comes from stressed oppressed suppressed colleagues, we'd see spouses of ill pts go ballistic. We put Security on speed dial on all the phones. Seems enough reports came in that management started noticing.
Today, in fact, our DON is giving an InService based on some Horizontal & Vertical Violence pieces we sent her off the Web -- fuel for discussion and further tips for dealing with pt / spouse / visitor violence.
Workplace violence, bullying, mobbing, catfighting, etc -- always a problem -- always a way to avoid it, or if it gets too awful -- move!
The places who indulge unfettered in these terrible self-harming practices do themselves in eventually. Bail the sinking ship if your good efforts to help are met with scorn, inattention, or resistance ...