Yikes! What a situation! Well, let me preface what I'm going to say with this, that I have been in supervision and management for some time. The first thing that crossed my mind was how much did the patient know about the circumstances surrounding your nurse friend, and just what did he put in this letter to cause such a stir? I was thinking that if he knew or has been talking with other residents about the continual harassment that this nurse experienced, how did he learn this information? The staff isn't supposed to be discussing staff issues with the patients. That, alone, is reason for an employee to get into trouble with the owners. Now, I've worked in LTC and I realize that it is a small environment and gossip does tend to get around, but I can see why the company wants to nip this in the bud. It's hard to nail down one person when it comes to blaming someone for gossip, but in helping the patient type this letter, you pretty much handed your bosses physical evidence that you helped the gossip along. Another angle to this that you may or may not be aware of is that the owners of the facility have viewed this particular patient as a troublemaker. There are ways they can get him out of their facility as well, if they want, and they can use this letter to facilitate that. I hope he hasn't been talking this whole thing up with other visitors because that will make the facility case against him even worse. So, you see, this patient may not be out of the woods himself. If I've learned anything over my years of nursing it's this: (1) don't get involved in gossip, (2) don't discuss problems that go on between the members of the nursing staff with anyone, especially patients and visitors, and especially when people quit or are fired, and (3) always be on the alert that someone is trying to manipulate you by tugging at your emotions. The first two lessons were the hardest to learn. I feel that this patient manipulated you somewhat for his own purposes. Our American heritage is to be rebellious and protect the underdog, and it is sometimes hard to stay out of a fight, but there are some fights you just can't win and this was one of them. You see, he's complaining about the way the company runs its business and as a consumer of their product his only choice is to use the services of another business. He really hasn't got a leg to stand on in defending himself here.
Try to enjoy the remainder of the holidays, if you can, and then go job hunting after the first of the year with some newly learned lessons and a resolution not to repeat your mistakes.