Re: Tackling the Crisis in Emergency Care
I agree with ClairBearRN: we have a registration clerk that puts the information in the computer. I can do it as well but I only do it if the clerk is busy. I definately do not do it on a rush patient. If someone says chest pain, and they are at the age or have a cardiac history, family can give the info, I take the pt straight back. I am a dedicated triage nurse, only a few people float up to triage if there are not one of the 5 of us dedicated nurses there.
This is the way it was with both the Level I ER I left and the Level III Er that I am in now.
The other thing is, I tell my pts that #1 I don't need their insurance at the time of registration and #2 I am not allowed to see it. SO when they digging for this info, I wave them off.
We may need a SSN but it is not required to find the person in the computer. and it is not necessary if a pt is in distress or, heaven forbid, arrest.
hope this helps.
M
Nursing News