We've all seen them......the people who think they should always come first, no matter what the circumstances. In the healthcare environment, we cannot always address the needs of patients in the order of occurrence. Contrary to popular belief, the squeaky wheel cannot always get fixed first. Tell us some of your stories about patients and their sense of entitlement.
Quote from cardiacfreak
What I hate more is when a "VIP" is the patient and the manager tells you, "Mr. Kiss Butt in room 200 is the CEO's brother, so make sure you tend to his needs." REALLY!! What about my other patients, do I not need to tend to THEIR needs? I don't treat VIP status any different than the patient who is private pay.
All the patients I cared for were VIPs, whether they were the CEOs or a homeless.
Before becoming a nurse I learned a great lesson.
One day while working in a clinic we had two patients waiting for the doctor in rooms next to each other. I could see both patients from our work station. One man had a brief case. He was dressed in a nice suit. He was clean cut. The other man was disheveled, looked like he could be homeless.
I asked the doctor, after he saw the two patients (and they were gone), what his thoughts were on the common practice of many doctors: Would these two patients be treated the same or not depending on how they look/status (money/education)? He said, "Unfortunately the business man would probably be treated better." This is when I knew I wanted to treat all patients the same, with dignity and respect.
Last edit by nursefrances on Apr 4, '14