Need advice

Specialties NP

Published

I am an OP NP.I have been in my current practice for over a year.I like what I do but the office is really getting to me. The MAs are allowed to be rude to staff and patients. They use foul language.The staff complains to me daily about at least one of them. I made a list and submitted it to the office manager several months ago.She also has talked to the patients who complained.On the surface, she agrees that these staff need to be written up, at the least. However, our physician likes these people and doesn't see the problems. He is in his office with the door closed. I hear it constantly. I feel so frustrated and wonder if I should be looking elsewhere.The job market here is tight and there are good things about this job but this situation is really getting to me.I plan to talk to the office manager again next week, but I'm not sure what I am going to say.

Agreed - get a good reference and then find another situation. MAs can make a marginal doctor looks great to the patients & public. MAs also can make a great doctor look uncaring and incompetent - and the MAs in your office sound like the type to do just that. Get out with a reference and your reputation intact.

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