Quote from RNator
Took a position as an ADM position of a clinical practice. I thought it would be interesting to start a thread on what "not" to do as an administrative individual. There are some obvious things that I can think of, but I am sure there are some experienced folks here with a wealth of "don'ts" that are worth hearing. Thanks!
A few ideas I have:
Dont be their best friend
Dont go out partying with them
Dont be Facebook friends
Dont gossip with them
Dont play favorites
I agree with all your don'ts! some people are more comfortable with being facebook "friends" but people use social media differently. If you are just using it to post pictures of your kids/grandkids or vacations I think that is acceptable but I don't need people knowing if I was out at the bar or if they were out at the bar. I think its a gray area...I just don't.
a few more don'ts...
Don't talk to them about other employees regardless of the situation.
Don't say "yes" to something without first looking into it even if it seems like a simple request
Don't get sucked into the drama
Don't talk negatively about the institution
Don't blame a situation on another department/person...this undermines your authority and they will question how much influence you actually have.
Do treat people fairly (fair is not always equal and equal is not always fair)
Do make decisions...they may be wrong but its better to make a decision then to be indecisive.
Do consult with Human Resources regularly to protect yourself
Do give people the benefit of the doubt.
Do empower people to learn from their own mistakes rather than micromanaging.
Do acknowledge when you make a mistake...we aren't always right.
I look forward to reading more do's and don'ts