Based on the thank you card thread, what's the most bizarre thing said to you by management or administration? I can think of a few that will always stand out in my mind.
When discussing our patient satisfaction surveys, our manager told me in a staff meeting, "Monkeybug, a patient would much
rather have a nice nurse than a smart one. They don't care how smart you are, it doesn't matter. The "little things" are what matter! In fact, a family probably wouldn't care if you killed a patient if you were a really sweet nurse." My reply was rather colorful, and culminated with me saying, "give me the smart ***** any day if I'm the patient."
I had a negative survey once because the patient had rolling veins. The patient's comment was that I should have kept this from happening. I asked manager how I was to do this, for future reference. "Well, of course, you can't control rolling veins. But I'm sure if you just apologized enough, you wouldn't get these negative comments!" (my only negative that quarter, but enough of an issue to get called to the office)
I remembered another nutty thing the same manager said. At a staff meeting we were discussing the fact that 99% of the time we did not get a lunch break. At best, you might get to gulp down a few bites on the way through the nurses station. A nurse had finally gone to HR about it. HR told us to clock a "no lunch.". Manager said we should just think about a day when we didn't have a patient, or maybe got an entire hour, and "it would all even out." Excuse me, but it does not. I am not allowed to run to Target if I don't happen to have a patient. That time is not my own. I asked her what the Labor Board would say about her theory (it is such a pain when one of the nurses you are trying to screw is a lawyer!). We got an email shortly thereafter stating that we should write out a "no lunch" on the clocking error sheet.
Last edit by monkeybug on Dec 11, '12
: Reason: Spelling