sooo tired of staff without ANY compassion or empathy!!! - page 2

by nervousnurse 7,872 Views | 30 Comments

Ugh, I need to vent!!! I've been a nurse for several years and I get tired and stressed out like everyone else. No, I'm not always thinking the nicest things, but I am ALWAYS kind to patients, no matter what! I always keep... Read More


  1. 5
    There are times though, when patients ARE on their lights too much. Their families tend to their every whim in day to day life, and now it's YOUR turn.

    "Oh, straighten the wrinkle out of the lower corner of the pillow. Nooo ... the other side!"

    "Okay, wait, don't go away .... give me a minute to see if that's okay."

    NO!

    Here's your Percocet, it's time for you go for a walk in the hall. When you get back, brush your teeth and sit in the chair for a FULL HOUR to do your coughing and deep breathing.

    I know, that's not the case every time, but there are times when you need to lay down the law. It's your job to help them get better, and if it's a kick in the a** they need ... then that's what you give them.

    When they've done their part, then I'll give them a back rub. Not before.
    wooh, Ir15hd4nc3r_RN, JBMmommy, and 2 others like this.
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    We have a problem with cell phone usage at my facility. They won't ban them, because they say a child might need to call, or some other emergency. Staff is on their phones constantly. It is unprofessional, and rude. There is no excuse for anyone having to wait one hour for a dilaudid refill. I would be knocking some heads over that.
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    I am not a nurse but I do work in a clinic (lab) and we have a room for EKG's, meaning people are, at most, half-dressed in there. I have a coworker who is always hot and demands the temp in that room be turned down (around 65F). I turn up the heat but my coworker always turns it way down. EKG's do not take more than a minute and the pts are freezing in there, I think she can handle it for a minute. She's young, and rather self-centered. I want to say it's not all about you but she doesn't care. Part of working with people who didn't have to earn their posotion I suppose.
  4. 5
    Quote from hudabelle
    I am not a nurse but I do work in a clinic (lab) and we have a room for EKG's, meaning people are, at most, half-dressed in there. I have a coworker who is always hot and demands the temp in that room be turned down (around 65F). I turn up the heat but my coworker always turns it way down. EKG's do not take more than a minute and the pts are freezing in there, I think she can handle it for a minute. She's young, and rather self-centered. I want to say it's not all about you but she doesn't care. Part of working with people who didn't have to earn their posotion I suppose.
    I work with fellow NA's and nurses who will open the window in a room mid winter because they don't want to smell the BM. (the patient at this point is uncovered and naked). REALLY gets on my nerves, and I will shut it again right away. I don't care if I have to smell an unpleasant smell for a few moments, it is unfair for a patient to be left shivering and naked for the comfort of a worker.

    I could go on for so long with other examples.
    LTCNS, hudabelle, KelRN215, and 2 others like this.
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    this is going a little off topic, but one of the things that struck me is the nurses on their cell phones or messing around on the internet. SERIOUSLY?? I work on a med/surg floor, and there is absolutely no time for that. I am constantly in my patient's rooms, or right outside of them charting. I literally just walk back and forth between my rooms for the entire 12 hrs, checking in on my patients, and providing the necessary care/treatments/meds, etc. If you have time to be on your phone messing around, then you should be in a patients room, doing the little "extra" things, like providing them with education, or just having a regular conversation with them to make them feel like you care about them as a person and are interested in them, checking to see if they need something like a warm blanket, etc...or you could be researching things you feel like you need to brush up on in order to provide better/more knowledgable care. You are at WORK, this is not your time for social media. Patients are on the call light a whole lot less when you are in their rooms often and they have the confidence that you will be back "soon."
    naptimeRN, DeLana_RN, IowaKaren, and 3 others like this.
  6. 1
    Quote from crazy&cuteRN
    OP, I feel the exact same way as you. Unfortunately I cannot control what others nurse do and how they respond to patients. I just continue to be the change I want to see. This is so nerve wrecking, though.
    I'm not a nurse (yet), but this is one of the challenges I expect to come across. There are some who treat nursing as just a job, and patients are just a bed number. For those who have a little more empathy, just be the best nurse YOU can be. You can't be a superhero, but you can show a little more care. And hopefully some of your caring will rub off on your colleagues.
    CharlieChase likes this.
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    Quote from Msmedic68w
    *shrug* Eh, well dunno what to say about that. I'm in the military and most of the providers are cold, mean and generally act like they hate their job and the patients. Unless your guts are hanging out there is so sympathy. If you're in pain you're getting motrin and water.
    Clearly, you have never been my patient.

    In all honesty, I understand what you mean, though. I've seen that stuff go down. I am genuinely sorry this has been your experience.
  8. 6
    nervousnurse,

    I completely agree with you. Sometimes I have to stop and say to myself "did my coworker really just say that?!" I recently had a patient code & pass away in the ER, and the wife was in so much shock she kept saying he was going to wake up and go home with her, it was so heartbreaking. The next day I was explaining the story to one of my coworkers, telling her I felt so bad for this woman, and all my coworker could say was "your too nice to sit there and keep explaining what happened, you just need to say he's dead and he's not coming back and you need to deal with it!"

    I've been a nurse going on 4 years now, and I've come to understand that not everyone is there for the same reasons. Some nurses are there strictly just to make good money. Some are there because they fell in love with nursing and helping others. You want your coworkers to be there for the right reasons- to take care of others before themselves, to save lives man!, to bring a smile to someone's face. Unfortunately, it doesn't work that way. I'm with you- I wish the nurses who are self-centered and unsympathetic could just take a step back and see the big picture.

    But, on the other side, there are some really kick ass nurses who are just burnt out from ungrateful and demanding patients. The food is too cold, or too hot. Or there isn't butter or salt. The pillows are too stiff,or too fluffy. The blankets are too thin, or too heavy. The list goes on and on. I don't mind doing anything for a patient, but the basic "please & thank you" really go a long way for me. I think sometimes we get sick of hearing everything we do wrong or everything that sucks, I think if we get some more apppreciation from time to time I think you'd see some of those nasty nurses having an attitude change.

    In the end, be the kind of nurse you'd want to work with. Keep doing what you're doing, all that matters is our patients
    naptimeRN, catlvr, LTCNS, and 3 others like this.
  9. 3
    Quote from KatieP86
    I work with fellow NA's and nurses who will open the window in a room mid winter because they don't want to smell the BM. (the patient at this point is uncovered and naked). REALLY gets on my nerves, and I will shut it again right away. I don't care if I have to smell an unpleasant smell for a few moments, it is unfair for a patient to be left shivering and naked for the comfort of a worker.

    I could go on for so long with other examples.
    The windows in your hospital open? Hmm... I always thought hospitals had windows that didn't open for safety reasons, guess it's just my area.

    Anyway, to address the OP's point- some people don't have any perspective. When I worked in the hospital, I was one of the few nurses who would take care of the patients that no one else wanted to touch. Some patients/parents were legitimately unreasonable (screaming that their kid with a migraine is the sickest kid on the floor when you're busy taking care of 3 children with cancer) but most of the time, if you stepped back and thought about it, you could understand where these people are coming from.

    I also think we are all a little jaded. I really do forget sometimes that children having cancer is an anomaly and that even a "good" pediatric cancer diagnosis (those who live in the pediatric oncology world seem to view ALL as one of the "good" cancers because it can be cured the majority of the time) is completely devastating to all involved. In the case of ALL, even though the child will likely survive, they will still be on chemotherapy for 2-2 1/2 years and their lives will be completely changed. I realized how desensitized we often become to these kinds of things when I took a referral for a new patient last week... the patient is a school aged child with newly diagnosed stage IV neuroblastoma- a horrible cancer no matter what but in older children the prognosis is even worse. When the Case Manager called me to make the referral she made a comment about how the mom will need "extra support" because "she just keeps crying." I was like, um, HELLO... of course she's crying, she just found out her child has a fatal disease. And then when you actually read into this child's story- the mother kept bringing him saying something was wrong and was sent home multiple times before a scan was done that revealed metastatic cancer. So when you're told that your child is just constipated and then you find out that he actually is probably going to die, yeah, I'd say you'll cry.
  10. 0
    I have to admit, this is a big concern of mine as well. I am still in nursing school, but I have already seen how much time nurses truly have to spend with their patients. I love caring for people, but sometimes I can see that it is an impossible task. How can I tell a patient I have xyz other patients to see, and leave the room? I have seen some nurses do this, and it is sad. But I know where they are coming from. It is too bad we have an insurance focused care system, instead of a patient focused one.


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