My director wants me to work up a shadowing program, where basically she or I shadow each employee for a minimum of four hours and give them feedback on their professional performance. Areas of emphasis would be positive communication with pts and other staff, time management, and quality pt education. I have a few basic articles to work from, but in reality I am building this from scratch. This is supposed to be a positive experience, which of course I know most people won't see it as such initially, but it truly is. One reason my director wants me to do it as opposed to her is that I am a staff nurse who has oriented and precepted many of the people on this unit, and she feels I will be seen as less of a threatening, negative presence, as opposed to her (an administrator).
Not only will we give feedback on those three areas, but this is a data collection exercise, with the ultimate goal of noting any negative trends, noting good concrete examples of time management, communication, and education, and then developing a presentation and course from this. My director and I want to be able to provide a presentation to all new hospital staff members that sets the expectation for these three areas (with concrete examples from real interactions), and we want to develop a class for current employees, sharing what we've learned from it and providing some positive input for those three areas.
Has anyone shadowed (or been shadowed)? Does anyone work in a facility that does this sort of thing? I'd be interested in your experience, as well as any articles, data collection forms, etc that you may have used in this.
Thanks in advance!