New grad dealing with angry/yelling patients - page 7

by pumpkin | 10,890 Views | 63 Comments

Hi all, I am a new grad of 4 months working on a busy Ortho/Trauma floor. It has gotten to be an almost daily occurence that I come home crying because a patient/family has decided to take out their frustration on me. When... Read More


  1. 0
    Quote from cnyrn
    The nut job was back today, he tried to get me to accept a donation for the March of Dimes. I told him the hosp. fund raiser was over but I'm sure that he could independently donate on his own. Today he was wearing a headband that was really the waist band he cut off a pair of white Fruit of the Loom briefs (well, techically the undies were once white) like a demented and aged Rambo.Actually, he behaved alright today, just really obnoxious.
    LMAO at the visual - sounds like quite a character
  2. 0
    Quote from moia


    ICU is a blessing..we can toss them out after a minute if they get obnoxious.
    I totally agree - that was my favorite aspect of working in adult ICU. It wasn't enough to make me want to work with adults again, but it sure was nice. We are not afforded such luxury in NICU or PICU. They can stay as long as they want, except during shift changes. If they get out of hand, we can (and do) call security. We have also had to call them to break up fights in the hallway. Security has to break up more fights than you would ever think would take place in a children's hospital - It's like a bad episode of Jerry Springer sometimes.
  3. 0
    Why do nurses have to bring in ice pack, extra pillow to a patient's room? Can't a central station be made where family of patients can pick up those things if they need it so nurses can concentrate on their jobs? Just curious.
  4. 0
    Quote from Asiancutie
    Why do nurses have to bring in ice pack, extra pillow to a patient's room? Can't a central station be made where family of patients can pick up those things if they need it so nurses can concentrate on their jobs? Just curious.
    If they HAD to have someone get it for them, it seems like a "localized" pink lady (or male volunteer, don't want to be sexist) could get this kind of crap for them. What burns me up is when they put on the call light and tell the secretary "I need my nurse" - secretary does not ask them what, in particular they need, just sends nurse to room.

    Oh, can you show me how to work the TV?
    Can you get me a straw?
    Can you get me a Kleenex?
    Can you get my son a blanket, he's spending the night.
    Can you have a tray sent up for my nephew?
    What time is it?
    My food is too salty!
    Where is my doctor?

    Does it really take a nurse to handle this crap?
    Problem is, most people think that everyone that works in the hospital is a nurse. That, or they think the nurses are there to serve them, rather than help them to recover.


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