My God, these family members!! - page 16

They are just killing me. Why is it that so many of them feel so entitled to sit in their aging parents rooms and just boss us nurses to HELL and back, while they sit there, fully able to do much of... Read More

  1. Visit  pedicurn profile page
    1
    Quote from ruby vee
    you'd get "customer service" complaints and poor press-gainey scores. and then your manager would have to talk to you about making the families happy.
    oh i get it now....the families are expecting the same type of service one would expect from a hotel or restaurant
    carolmaccas66 likes this.
  2. Visit  pedicurn profile page
    5
    Quote from jkaee
    It's not a matter of basic human needs, it's a matter of infection control regulations.

    So, when a manager tosses out your drink when it's not located in a break room, it's not a matter of that manager being a PITA, it's a matter of following reguations.

    Carry on.....
    What if the nurses don't get to use their break room? Why should they go without fluids?
    I would suffer health issues if not allowed my capped water bottle at the work station.
    They are adults doing an important job who are entitled to be treated well.
    They are not servants or small children.
    Bet my bottom dollar the manager doesn't go without fluids. The manager needs to learn how to BOTH accommodate her/his staff and
    satisfy regulations
  3. Visit  Flipper911 profile page
    1
    Quote from pedicurn
    Come on down
    Got jobs for experienced nurses and we love Americans ....especially Texans ....don't quite know why that is ? Probably because we are similar culture-wise
    how is the pay is aussie
    carolmaccas66 likes this.
  4. Visit  pedicurn profile page
    1
    Quote from Flipper911
    how is the pay is aussie
    Pretty good ....compares favourably with the US. Experienced staff nurse earns $35 - 38 /hr day shift Mon-Frid. Each state is a little different.
    We have higher differentials and more vacation than the US. The higher differentials mean weekend and night nurses can earn considerably more than that.
    But taxation is higher than you are probably used to. And cost of living is more than most areas of the US.
    All in all ...not a bad pay though
    carolmaccas66 likes this.
  5. Visit  pers profile page
    1
    Quote from cwhitebn
    How about the family members take care of their mother or father instead of dumping them off at a hospital so they don't have to care for them at home and ruining their blessed summer vacation! Ugh!
    These make me crazy too! Families who absolutely insist that Mom/Dad/Grandma/Grandpa get admitted because "something" is wrong. ER doctor finally agrees to a 24 hour obs and when we go to discharge, find the family has gone on vacation!
    carolmaccas66 likes this.
  6. Visit  Ruby Vee profile page
    5
    Quote from pedicurn
    oh i get it now....the families are expecting the same type of service one would expect from a hotel or restaurant
    a fine hotel or restaurant, and i'm not sure even then they'd be happy. what restaurant is going to toilet your mother for you? (not your mother the patient; your mother the visitor.)
    carolmaccas66, lindarn, canoehead, and 2 others like this.
  7. Visit  jkaee profile page
    1
    Quote from pedicurn
    What if the nurses don't get to use their break room? Why should they go without fluids?
    I would suffer health issues if not allowed my capped water bottle at the work station.
    They are adults doing an important job who are entitled to be treated well.
    They are not servants or small children.
    Bet my bottom dollar the manager doesn't go without fluids. The manager needs to learn how to BOTH accommodate her/his staff and
    satisfy regulations
    Hey, don't shoot the messenger please! I'm just telling you what the regulations state. And, if your nurses station has a sharps container in it, it's considered a "dirty" area and food and drink are simply not allowed. It has nothing to do with being treated like a child or servant, it's the law.
    The manager doesn't go without fluids because his/her office is not considered a "dirty" area. I work as an Employee Health Nurse, and I had to move my sharps container to the bathroom in order for me to have a drink at my desk. Once again, following regulations.
    And no, the manager only has to follow regulations. They don't have to accomodate anyone if it means compromising regulations and getting citations.

    Like I said, I understand. I worked the floor for over 15 years. And yes, I had a drink with me, and got busted a few times, too. But it really irks me when people act like it's the managers being "mean", or nurses are being treated like "servants", when it's really a matter of following regs so the facility doesn't get fined which may result in the employees not getting raises.

    'nuff said.....
    carolmaccas66 likes this.
  8. Visit  morte profile page
    3
    Quote from jkaee
    Hey, don't shoot the messenger please! I'm just telling you what the regulations state. And, if your nurses station has a sharps container in it, it's considered a "dirty" area and food and drink are simply not allowed. It has nothing to do with being treated like a child or servant, it's the law.
    The manager doesn't go without fluids because his/her office is not considered a "dirty" area. I work as an Employee Health Nurse, and I had to move my sharps container to the bathroom in order for me to have a drink at my desk. Once again, following regulations.
    And no, the manager only has to follow regulations. They don't have to accomodate anyone if it means compromising regulations and getting citations.

    Like I said, I understand. I worked the floor for over 15 years. And yes, I had a drink with me, and got busted a few times, too. But it really irks me when people act like it's the managers being "mean", or nurses are being treated like "servants", when it's really a matter of following regs so the facility doesn't get fined which may result in the employees not getting raises.

    'nuff said.....
    indeed it is OSHA...however are there not exceptions for covered containers?
    carolmaccas66, canoehead, and Hoozdo like this.
  9. Visit  ok2bme profile page
    4
    I hear ya! I remember when I worked in Med/Surg I was about to walk one elderly pt to the bathroom, and asked her family if one of them could walk behind us with the iv pole. They all just looked at me with their eyebrows raised. Unfortunately this was not an isolated incident but typical of many (not all) family members and visitors. Family members that refuse to empty urinals and bedpans irk me too, one pt's son told me that it grossed him out too much. I told him, "yeah, it doesn't do much for me either."
    carolmaccas66, flyingchange, lindarn, and 1 other like this.
  10. Visit  pedicurn profile page
    5
    Quote from jkaee
    Hey, don't shoot the messenger please! I'm just telling you what the regulations state. And, if your nurses station has a sharps container in it, it's considered a "dirty" area and food and drink are simply not allowed. It has nothing to do with being treated like a child or servant, it's the law.
    The manager doesn't go without fluids because his/her office is not considered a "dirty" area. I work as an Employee Health Nurse, and I had to move my sharps container to the bathroom in order for me to have a drink at my desk. Once again, following regulations.
    And no, the manager only has to follow regulations. They don't have to accomodate anyone if it means compromising regulations and getting citations.

    Like I said, I understand. I worked the floor for over 15 years. And yes, I had a drink with me, and got busted a few times, too. But it really irks me when people act like it's the managers being "mean", or nurses are being treated like "servants", when it's really a matter of following regs so the facility doesn't get fined which may result in the employees not getting raises.

    'nuff said.....
    Didn't mean to shoot the messenger ...apologies if seemed that way.

    However I'll agree to differ. Nurses are treated poorly when they can't have the fluids they need.
    The existence of regulation doesn't mean it can't be debated or disagreed with? Nurses (mostly) haven't joined the military.
    This issue really irks me....years and years of being treated by children by people who are supposed to have more managerial ability than me.
    They lack the managerial ability, will and real respect for nurses (not 'their nurses') ....that's why they say 'it's the regulation...nothing can be done about it'. That's a load of bull. They need to start thinking more creatively ...start finding a way to satisfy regulations and staff needs.
    Oh yes ...it can actually be done ....adults in other industries expect better. And they often receive better.
    I expect a professional manager to possess the required education, experience, will and intelligence...and make it work.
    There is no reason why nurses should get less.
    Not wishing to accommodate nurses is a cop-out.

    Really, I sometimes wonder ...if this occupation did not provide a reasonable pay and so much flexibility ....it would be a complete pink ghetto.
    We ALL need to start taking responsibility to improve conditions .
    Last edit by pedicurn on Aug 5, '10
    carolmaccas66, Jarnaes, lindarn, and 2 others like this.
  11. Visit  canoehead profile page
    4
    If not having food or fluids at the nurses station is a regulation, it is not well enforced. Only one of the five US hospitals I worked for abided by it. I quit after about 6 months of dehydration.

    Patients eat and drink beside sharps containers. Nurses do strenuous jobs and often delay or miss their regular breaks. It's a regulation that creates more dangers than it prevents.
    JacknSweetpea, Hoozdo, carolmaccas66, and 1 other like this.
  12. Visit  carolmaccas66 profile page
    0
    Sorry I have never seen a regulation where we can't have drink bottles near sharps containers or anywhere else. I always have my big water bottle in the nurses' station - I don't care what anyone says. And no, I don't leave it in the kitchen because some nurse manager swanning around with her cup of tea while we are all gasping, says we must. We have a right to at least drink, even if we don't get time for proper breaks.
  13. Visit  ShayRN profile page
    4
    I got an urgent call to a patient's room a month or so ago. His whole family was standing around the bed and parted as I entered the room....Only to see him holding the menu. His sister said, Ok, the nurse is here, now tell her what you want. He started giving me his dinner order. Ummm, I tried waitressing in college and want everyone here to know if I had to do it for a living, I would starve. I always screwed orders up, forgot to turn them in and basically was a nightmare. I then informed the family of my track record and kindly gave them the number to the kitchen so he could place his order. I mean, really?

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