Kind of a rant, sorry! - Page 2Register Today!
- Jan 30 by tokmomYeah I have had to deal with this type of behavior in the past. I call them 'WNL' doctors. It doesn't mean 'within normal limits.' It means 'we never look.' If they don't hear or see it, then it doesn't exist. I don't let that behavior slide. They can chew me out all they want. I don't care. I'm going to advocate for the pt and cover my butt, sorry!!
- Jan 30 by Racer15This is why I love working in the ED
- Jan 30 by mclennanThe OP is a role model for timid new grads. YES! Do your JOB and don't worry about ATTITUDES or STATIC on the personal front. Especially with residents. Sometimes I calmly say "okay, I'll clarify that with your attending," and that's enough to straighten them up.
- Jan 30 by uRNmywayWay to go! We as nurses need to learn when its important to stand our ground to do what is best for our patients. Some of us think it is our place to be intimidated by the doctors.
You totally did the right thing. Call again and again until you get some kind of plan of action. Either prescription/monitoring/intervention or at the very least, consult for a different specialty. Then document everything the MD says. Because lets face it, if the patient crashed, who would be at fault? The nurse, because she was there and didn't do anything about it (even if the MD didn't say WHAT to do..) I've been known to document exact words used by MDs when I 'bothered' them, and charting how they hung up on me. They are the ones who's butt is on the line then.
Side question though: If the MD who is in charge of the patient refuses to give you intervention, would you just be able to call the resident? I ask because the last hospital I worked, night shift, if we could not get in touch with the MD in charge of that patient we could just call the resident on call to come evaluate. I find doctors typically respond more quickly when a fellow MD is telling them the patient is not doing well. Sad that we nurses do not get that kind of respect most of the time, but I guess its the nature of the beast...
- Jan 30 by jrwestI think it sucks when pts realize they are being "turfed" back to general medicine. I think they feel that the original dr doesnt care about them any more. So much for high customer service scores- way to make pt feel like crap docs, and now we nurse have to try to do damage control. ughhhh.
I actually got to experience this myself today. Went to dentist. I recently had a procedure done by endo,and dentist was supposed to follow up. I stated something about pain,and he said" no way- you can go back to <dr name> .It was like he was saying woooah- Im not touching you:-(.I m sure it's the right thing for him to do, but he could have done it in a different way ...
- Jan 30 by MECO28Thanks for all the replies! I have only been a nurse for a year and a half so I still have many times where I am unsure of myself (and unsure that I picked the right profession to go into). I'm not really afraid of doctors (my significant other is one-no; we don't work together, nothing scandalous)- but I do hate confrontation and getting yelled at makes me want to cry. Still, I took on a job as a patient advocate and that is what I try to be.
Unfortunately, many of our specialists don't use residents so we are forced to call the grumpy attendings. I love the ones who do use residents because it's really nice to have them as a resource. It would be nice to have residents or hospitalists whom we could call if the attending doesn't wanna deal but ultimately they have to be the one to request a consult.
- Jan 30 by NurseDirtyBirdI don't work in acute care, I work SNF. Our biggest pains in our butts are orthopedists. God forbid you call them with high fevers or other s/s of infection. "Call the PCP, don't bother me with this," they say. Well, guess what the PCP says? "Why are you calling me with clear s/s of infection r/t surgery? This is the surgeon's problem. Call them!"
Or they call us after a f/u appt reaming us out for not removing the staples on time. Except their discharge orders stated the surgeon would do it at their f/u...
Can't get anywhere with these people.