Was I at fault? the nurse embarrassed me in front of others. - page 2

by crunchytaco 10,787 Views | 51 Comments

I am a nursing assistant in the float pool. I got floated to a med-surg floor. It was going okay, and then it got very busy when there were 3 new admits. I was in the room with the new admit and the nurse for that new patient. ... Read More


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    Quote from crunchytaco
    I am a nursing assistant in the float pool. I got floated to a med-surg floor. It was going okay, and then it got very busy when there were 3 new admits. I was in the room with the new admit and the nurse for that new patient. I was changing sheets, getting the patient situated, and getting vitals. When I come out, I check on each patient. One patient tells me he's in pain. I tell his nurse. Then that nurse asks me in a attitude in front of other nurses, if I heard the call bell going off for 1 patient for like 10 minutes. That patient needed a bed pan but ended up pooping on the sheets etc. I told her I didn't know because I was in the room with the new admit. Then she gives me an attitude in front of others saying that she cleaned him up. I was so embarrassed. I didn't know the patient had his call bell going off. I was in the room with another patient. Was I so at fault that she embarrassed me????
    We're supposed to be a team! She should clean him up if she is able but otherwise she could have come and told you. But we're all supposed to answer bells and we're all supposed to help each other!
    sckimrn likes this.
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    if she knew it was on for ten minutes she could have done something about it. she could have asked anyone for help. especially if there were onlookers while she was rude to you. i have never made my PCTs feel that way, in fact im often throwing the sheets in the hamper before they even notice what's going on. people are crazy. sorry she made you feel small, i hope she regretted it later.
    TJ'sMOM likes this.
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    To be honest, I don't like to answer call lights when I'm in the middle
    of my med pass... I work LTC and am constantly super busy. However,
    if I have to, I have to, and I often have to. =) I would never think
    of berating my aides because they didn't get to a call light fast
    enough. It's usually because they are busy doing something else!

    I only concur with everyone else; that nurse is a jerk and a bully.
    TJ'sMOM and ~*Stargazer*~ like this.
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    I agree that it is everyone's responsibility to answer bells, but unfortunitly I see it every day. Nurses, not just RN's sit at the desk and yell down the hall for someone to come get a call bell going off across from the nurses desk. I do not think this nurse was acting in a professional manner. You should have reported this to the charge nurse as this is belittling you in front of others and also, it is a patient dignity issue. Would she have wanted someone to take her to the bathroom if it was her ringing the bell? You bet and if no one answered I am sure she would be the first to file a complaint. As a nurse patients need to be treated with dignity. I hope this does not happen to you again, but in the future please do not allow this person to traet you in such a manner. We all get busy and things and become hectic, but bottom line. If there was no patients, she would not have a job. Patient satisfaction determines if that patient will seek service in that particular hospital.
    TJ'sMOM likes this.
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    You shouldn't be embarrassed, she should.
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    ps, even if she WAS angry, she should have taken you aside instead of embarrassing you in front of everyone. The good news is that very few people would have sided with HER< they would have felt bad for YOU for her berating you in front of everyone.

    Quote from NurseCard
    To be honest, I don't like to answer call lights when I'm in the middle
    of my med pass... I work LTC and am constantly super busy. However,
    if I have to, I have to, and I often have to. =) I would never think
    of berating my aides because they didn't get to a call light fast
    enough. It's usually because they are busy doing something else!

    I only concur with everyone else; that nurse is a jerk and a bully.
    that's a very good point! and I do hate it when my nurses' aides walk out at 7:30 when I'm still charting til 10 - but - the patient comes first, and - she could have handled this much better
    TJ'sMOM likes this.
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    I didnt know that getting a bed pan for a patient or answering a call light was below my abilities as a nurse. I will have to keep that in mind. What she did was completely uncalled for. Can you go to the floor manager for something like this? She was neglitful in not answering the call light, and as stated in a prior post what if it wasnt just a bed pan, what if the patient had fallen, or worse, was having a heart attack.
    redhead_NURSE98! and jadelpn like this.
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    Clearly SHE heard the call light if she was able to "time" it for 10 minutes, yet she did nothing about it. Don't let her prima donna attitude get you down!

    Quote from crunchytaco
    I am a nursing assistant in the float pool. I got floated to a med-surg floor. It was going okay, and then it got very busy when there were 3 new admits. I was in the room with the new admit and the nurse for that new patient. I was changing sheets, getting the patient situated, and getting vitals. When I come out, I check on each patient. One patient tells me he's in pain. I tell his nurse. Then that nurse asks me in a attitude in front of other nurses, if I heard the call bell going off for 1 patient for like 10 minutes. That patient needed a bed pan but ended up pooping on the sheets etc. I told her I didn't know because I was in the room with the new admit. Then she gives me an attitude in front of others saying that she cleaned him up. I was so embarrassed. I didn't know the patient had his call bell going off. I was in the room with another patient. Was I so at fault that she embarrassed me????
    nrsang97 likes this.
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    OP, you are one person and can't be everywhere at once. "I was already tasked with RN so and so and her new admit".
    It is not your fault nor problem that the nurse nor anyone else can get a call bell when you are doing something else for another nurse.
    There is no reason to feel embarrased.
    "How awful for the patient!! I will go in now and clean the patient up" ( "ohhhh you took care of it already? REALLY???????")

    In any event, if you are floated there in the future, I would ask the charge nurse what she wants you to do. Answer call lights? Have the RN's direct your tasks? But as a former CNA myself, sometimes those lines are blurry. Don't sweat the small stuff, just go in and be sure the patient is clean, comfortable, and in a clean bed, and move on.....
  10. 6
    And I am sorry, but I have to add:

    "Did you hear the call light going off for 1 patient for like, 10 minutes"

    "No, but apparently, neither did you....."
    gummi bear, TJ'sMOM, morte, and 3 others like this.


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