My partner was a pt in the hospital last week and I of course was there with him everyday until he was discharged. He had a nurse (female, RN, African-American, young) one day and she did and said a few things that I found not only offensive, but unprofessional too.
He had a PRN order for reglan IVP and he asked her if it was time for it. She went and looked at the MAR and said yes, he could have another one. As she was screwing the syringe onto the IV hub, she tugged at the IV line attached to his hand (on purpose mind you, I watched her do it) and of course my partner said "Ow, that hurt." Then, without fair warning or apologizing for pulling the IV line, she began pushing the med, but instead of pushing it over the ordered time, she pushed it over 5-10 seconds, and this caused him to jump and yelp in pain. She told him to "not be such a baby" and when he caught his breath he thanked her for the med, and then she said "God has a plan for all a' yall." Then exited the room. Needless to say, I was ****** and told the NM and said we don't want her again, and thankfully, they apologized and we never saw her again. I am a LVN and while I can not give IV meds, I looked up the med in an IV manual and it stated "push over 30 secs - 1 minute". What a mean nurse.
Now, should I take this further and report her or just be satisfied with what they did? I know I am a mandated reporter but I am not sure if this constitutes unprofessional practice or substandard care.