Had my first doctor scream at me today

Nurses Relations

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I am a new grad. This is my last week on orientation.. Well today was horrible! Nothing went right! I was crazy busy.. I couldn't find any of my charts because they tend to "float around." Meaning doctors have them then social work has them... Anyways that is a whole other topic..

Today I was in my patients room and the unit secretary called down there on the intercom. Asked if the patient was in the room. I said yes, why? He said; Just making sure. Well then here comes transport to take my patient downstairs for an XRAY. So I send my patient and everything is fine.

20 minutes later a doctor is asking for the chart. I tell the doctor that the patient is in XRAY. He begins to scream at me saying that he called 30 minutes ago to make sure the patient was here. Said he drove 30 minutes to come see this patient and now the patient isn't in the room. Continued to yell at me about how he didn't have all day to deal with my stupid mistakes. At this point a senior nurse stepped in to back me up (thank god). I called XRAY and the doc ended up going downstairs to see the patient. But I was so embarrassed. Everyone at the station witnessed this. The other doctors were looking at me and shaking their heads. I almost cried and then I remembered how my critical care instructor told us to never let a doctor make us cry. So I sucked it up and went about my day..

I was just so embarrassed and so mad. There had obviously been a miscommunication issue here. I spoke with the unit secretary and he agreed he should of told me why he was checking to see if the patient was there.. Luckily everyone backed me up. But dang!! Doctors can't do their job without us nurses! They need to learn some respect!:angryfire

Specializes in pure and simple psych.
I'm "lucky"?

I don't know, I guess I am just not easily intimidated.

What could he have done? Whoop up on me? LOL.

Complained about me?

"That nurse treated me like a five year old!!"

You're right, I wouldn't recommend that approach for just anyone.

But I'm totally comfortable with it.;)

You are right, it is the comfort level you have to carry something out that makes it work. Most of us go into "deer in the headlights" reaction, and can't respond. That is why talking about it, working it out later (the standard 'wish I had said...') helps to be ready the next time.

Worked with one nurse who gave a gift-wrapped baby pacifier to a neuro-surg. He had the grace to wear it pinned to his lapel for the day. Said it was something his mom would have done if he got too full of himself.

Specializes in Med Surg/Tele/ER.
Appropriate? Heck, I don't know.

But I tell you this for a certain fact: I am NOBODY'S "whipping boy". My parents don't talk to me that way; nor do my siblings; nor does my wife or children. I'll be damned if I'll put up with it from some prima donna stuffed-shirt.

I'm normally very polite and good-natured, but I'll stand up for myself against any other person: doctor, patient, coworker, or supervisor that attempts to step on me. I'll just not tolerate it!

If my facility won't back me up, well..... they need my liscense far more than I need their job. I am a nurse - I can find work anywhere.

The sooner the rest of the nursing profession adopts this type of attitude, the sooner it will be unacceptable for us to have to suffer this type of abuse; and that is EXACTLY what it is - abuse.

:yeah: :yeah: :yeah: My kind of nurse!

Sorry about that. There are alot of arrogant doctors out there who think they can talk to nurses any way they want. I wouldn't talk to my dog the way some have talked to me. I had a doctor throw a chart at me. What makes them think they can get away with this? Because we let them. We have to start sticking up for ourselves and not taking their crap. I used to do ER with a doctor like this. He would mumble purposely so I would look stupid having to ask him what? What? After a while of this, I started to ignore him. Boy did he get mad, but he started talking clearer. I thought every time you swear at me I can sure understand it.

Don't let them get to you.

Creature

Specializes in NICU, ER, OR.

I really really wish that there wasnt this "thing" about nurses being upset at being yelled at by the "doctor" , like they are some supreme being, or something. 'oh, the DOCTOR yelled at me, ..." Who cares? They dont employ you, YOU do things for THEM, not vice versa. It just seems to me that when new grads and even experienced nurses get all nervous about paging the DOCTOR or being upset that the DOCTOR yelled at them is just a sign of a personal, or even worse , professional inferiority complex. I am in no way singling anybody out when I say this here. It just makes me cringe when I hear this... toughen up. You're a professional. They are just people, no better than you are. I myself had never had a problem confronting, paging , or being "yelled" at by an md, as a student, as a new grad, or as a semi- experienced nurse. I find that odd, because in many areas, I am not so much of a confident person, and I actually *do* have an inferiority complex in RE: to many areas of my life. But, the whole doc-nurse thing never had me nervous or upset. (My friends tease me to this day, and say that this attitude I have is because I actually dated a doctor before I went to nursing school, so therefore I see them as regular people, as they truely are!!!)They may be right, but still, they are NO BETTER than us!!!!! Be strong!!!

Specializes in NICU.

I see doctors as regular people. I grew up with my next door neighbors, who's father is chief of staff over at a huge teaching hospital in my area. He is one of the nicest men I know! But honestly I would of been just as mad and embarrassed if the unit secretary yelled at me this way. I don't have a problem paging doctors either. I just don't think anyone should yell at anyone in the work place. It is just as unprofessional if another nurse yelled at me in this mannor.

And you are right they are NO BETTER than us. That is why it angers me so that they think they can treat nurses this way. Patients are put into the hospital to be taken care of by nurses. Doctors would sink oh so quickly if they didn't have nurses to take care of their patients.

Specializes in Hospice, Med/Surg, ICU, ER.
Patients are put into the hospital to be taken care of by nurses. Doctors would sink oh so quickly if they didn't have nurses to take care of their patients.

This is the point to the fact that we DON'T have to put up with this kind of garbage.

Doctor's could not do their job today without nurses. Neither could hospitals survive w/o us, as a matter of fact.

As long as nurses are afraid to stand up for themselves and their deserving coworkers, TP'sTB are free to treat us as they please. If we (collectively; as a profession) can just learn to give ourselves the respect we deserve , we won't tolerate abusive treatment and it would stop.

I go to a plastic surgeon for my surgeries. I had a tumor removal surgery with him I saw him for a follow up and there was a build up of fluid so he assperated it and put a pressure bandage on. When I went back the pressure bandage had broken some of the skin down. His office nurse was in the room with us and he told her off saying that she had put the bandage on to tight. I still remember being like OMG because I know for a fact he put it on. I heard from someone who had gone to my highschool and came back for career day and had worked OR at my hospital. I went to talk to her after her presentation and mentioned he was my surgeon and she acted descusted at his name. She said that he was very rude to the nurses when in the OR too.

Specializes in jack of all trades.

Comes with the territory I have learned in my over 25 years as an RN. My first week of orientation post graduation I was required to do only meds on the unit (CCU 19 bed). Doing just as I was supposed to be doing a doc comes in as I'm giving IV Lasix to an elderly woman on a vent via trach post open heart who also developed DIC. I did everything I should have such as checking labs first (Na,K, etc) prior to giving. I answered him appropriately related to her current labs and referred him to the pt's primary nurse who would be the most knowledgable of the womans current status and he literally went off on me like a mad man. Screaming "What are you doing giving Lasix to my patient if you dont know a damn thing about her". I kept my cool and continued what I was supposed to be doing never answering him but seeing the look in this alert woman's face (terror is the only description I could see) I only said to her "I'm giving you this medication just as your Dr. So and So here has ordered to do for your urine output and fluid on your lungs." She shoke her head understanding and I then thanked her walking out of the room. I waited outside until he was finished then let him know when he left the room if he had any questions regarding the orientation practices on this unit please take it up with the Manager with his opinion but never never yell at me like that "IN FRONT" of a pt again. If he has a problem with my care of pt's at any time feel free to have me meet with you in my manager's presence and I'll be happy to discuss it. LOL he never bothered me again about anything and in fact referred to me very respectfuly from that day on. Many times if they see you are not intimidated or they dont get a reaction back (deer in the headlights look lol) they will learn how to approach you. I've stuck by this attitude and it's helped me over the years. Always be tactful and dont let them see you sweat lol.

Specializes in ER/Geriatrics.

I have had doctors that have been rude to me...once....I don't tolerate it...never have.....you should definately report this incident.....we have zero tolerance for such behavior in our facility and our doctors know it.....good luck and sorry he was a creep.

Liz

Specializes in NICU, ER, OR.

I *have* noticed, too, that when a doctor gets snippy, I snip right back with the same fierceness, and usually from then on its peaches and cream .

Interesting.

Specializes in Operating Room.

Don't feel bad and don't get mad, get even. Your not psychic, if you were you would make more money than a nurse and a DR. The next time Mr. nice guy comes around, tell him he owes you an appology for his rude behavior. You were professional, he was not. Shame on him! Most of the time if you are brave enough to let them know what you think, they feel bad and then treat you much better the next time.

Specializes in ER, GI, SAC.

Sorry that happened to you. The doctor is the one with the issue. Please remember that it is not you. He had no right to act that way. Thank God that the doctors are no longer in charge of nurses. I would seriously ignore his comments but it is important that you demand respect from these doctors that are verbally abusive.

Once you politely stand up to them and let them know that you don't give a flip who they are they can't treat you like that... it will stop. If not let your nurse manager know about an abusive doctor... there are policies in place.

It could have been that he was having a bad day like we all can... so see what happens.

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