Got yelled at by a Doc

  1. 0
    I am a NA.
    Doctor yelled at me and complained to the nurse that I was in a room without wearing gloves and gown. I had no idea the patient was on contact precautions, they had come to the ward about half hour ago and I went in because they were using call light. I came out as he was coming in.

    I just said "Thanks for letting me know" and tried to ignore him.
    Last edit by JDZ344 on May 20, '14 : Reason: Clarify a point
  2. 3 Comments so far...

  3. 0
    Many docs develop god complexes!! Don't worry too much about it, you didn't know said patient was suppose to be in isolation the RN should have stood up for you
  4. 0
    Forget the MD. He was just rude. But you do have a chance to make a difference. Review the policy on how to put people in isolation. Maybe the hospital educator can be involved where people will need to review the steps and determine where the breakdown might have occured. I will bet it was a communication problem, but still, a sign should have been on the door (assuming the admitting nurse knew the MD expected isolation procedure).Did the MD just assume the patient was in insolation because of room? Whatever, I just have to say you handled it appropriately.
  5. 0
    Hmm - sounds like the OP responded in the best way possible. If the OPs case was unusual, their docs must have more manners than ours.

    Heck, it must be different here in the US. (my practice is in ICU) I have had docs scream at me on many occasions - a couple of times they actually threw things (chart & scalpel - missed, thank heavens!). I have even been present when docs yelled at patients/family members or other docs. Each time, I followed up with appropriate chain of command & (with only one exception) the miscreants were suitably disciplined.