I work as an LPN at an assisted living facility while I'm in school to be an RN.
I got a call over the radio Sunday that a grumpy family member wanted to complain to someone about his father's care (something that had nothing to do with me.) I said I'd be there in five minutes. A second later I got a call from a CNA saying there was an emergency in the room next to the grumpy family member's father's room. I rushed to that room and found the CNA with the resident who had fallen and broken both his legs. So I called for an ambulance and did all the things necessary to send someone to the hospital. Then, literally as we are pushing the screaming man out the door of his room, the grumpy family member confronts me and says, "Are you the guy that said he would come to my father's room 'in five minutes'?" And I said, " . . . yeah, that's me." Anyway, the guy complained that I chose to treat the patient with the broken legs before listening to him complain about his father. So I listened to his complaints, told him I would pass them on, and went back to work. By the way, his complaints were stupid.
The next day my supervisor tells me that the grumpy family member complained to someone that it took me a half hour to arrive to help the resident with the broken legs.
I don't even know if this will get me in trouble, but it has me pretty angry and upset. What are everyone's thoughts on this situation? Especially if I get fired over this can I sue the scumbag for damages? I have witnesses who can say I was there in a minute.
I won't do this, but part of me is tempted to find where the guy lives and break his legs. I just get kind of irritated when people randomly make serious false accusations against me.
