False accusations. - page 4

by Capp | 9,844 Views | 59 Comments

I work as an LPN at an assisted living facility while I'm in school to be an RN. I got a call over the radio Sunday that a grumpy family member wanted to complain to someone about his father's care (something that had nothing... Read More


  1. 3
    Quote from tyvin
    A simple phone call would have (maybe) averted all that. As RNs we need to multitask and that means consider everything at once and act accordingly. Once I received the emergency call I would have radioed and told whoever to tell the family member that an emergency happened and you would be with them as soon as possible.

    Your attitude is extremely unprofessional. Hopefully if you become an RN you will have a better outlook. You're going to be working with a lot more then just a grumpy man and you need to be ready.
    I like his attitude. It was VERY professional, just not Nursie Good Littel Girl. I think like a man, and I don't see anything wrong with it. 2 broken legs trumps any non-emergency. OP, hopefully your attitude will permeate nursing, and will be one of the driving forces that transforms nursing from women's servile work into a bona fide profession that gets appropriate respect for the amount of skill and intelligence and effort it requires.

    I'm a female who left RN nursing school. And one of the reasons I hated that school was simply that the women of nursing apparently have still not figured out how to empower themselves, unlike all other normal human beings who have careers.

    In this case, the LPN had to respond to an emergency. When the LPN didn't show, the customer should have gone to the desk and inquired "What's up?" and then should have been told to sit down and wait, because there is AN EMERGENCY ahead of him now.
    Sugarcoma, SoldierNurse22, and tewdles like this.
  2. 8
    Wow - if you had not made the person with 2 broken legs the priority you would have been burned at the stake and appropriately so.

    Let it roll off your back. I am sure admin no matter how "customer friendly" they must be will understand that you had zero choice.

    Welcome to the crappola side of nursing where unrealistic expectations can never be met.............
  3. 0
    [QUOTE=Streamline2010;7108716]I like his attitude. It was VERY professional, just not Nursie Good Littel Girl. I think like a man, and I don't see anything wrong with it. 2 broken legs trumps any non-emergency. OP, hopefully your attitude will permeate nursing, and will be one of the driving forces that transforms nursing from women's servile work into a bona fide profession that gets appropriate respect for the amount of skill and intelligence and effort it requires.

    I'm a female who left RN nursing school. And one of the reasons I hated that school was simply that the women of nursing apparently have still not figured out how to empower themselves, unlike all other normal human beings who have careers.

    Are you serious with these statements?
  4. 4
    We need to remember that everyone has thier own opinion and we need to bo respectful of that. allnurses promotes the idea of a lively debate. This means you are free to disagree with anyone on any type of subject matter as long as your criticism is constructive and polite. Additionally, please refrain from name-calling....it is divisive, rude, and derails the thread.

    Our first priority is to the members that have come here because of the flame-free atmosphere we provide. There is a zero-tolerance policy here against personal attacks. We will not tolerate anyone insulting other's opinion nor name calling.

    Our call is to be supportive, not divisive...we can agree to disagree without being disagreeable. Gerald Ford
    Last edit by Esme12 on Jan 9, '13
  5. 1
    You did the right thing by not giving in to the demands. That only fuels the fire and makes needy people think that ALL of their demands come first. It's important to set limits with people like him. If he can't understand that you were caught up with an emergent situation that is his problem and don't even let it bother you. I really hope you do not get in trouble for this, things like that make me slowly lose my faith in humanity.
    imintrouble likes this.
  6. 4
    I think we all forget that THIS is (supposed to be) the place to vent our frustrations in a safe manner (and not be criticised!)

    CLEARLY IT IS INAPPROPRIATE TO DO SO IN A PUBLIC FORUM OR EVEN WITH OUR FAMILY MEMBERS..........

    I find it frustrating that we are so critical of one another. Maybe those who need to be professional 24/7 and never let off steam need their own forum for that.......

    and let the rest of us kvetch in peace!!!
  7. 8
    My face is on fire just imagining you standing there listening to a rant while a human being is laying on a cold floor with multiple fractures. I am amazed anyone (anybody), nurse or otherwise, would think it ok to stop even one second during this (((emergency))) and "listen" to a family member (not even another patient need).

    If room 3233 wants a glass of lukewarm water and a sugar wafer with vanilla cream filling- it trumps a patient's family member request anyday. Wow, I'm still in shock this happened to you, but I know from the threads its a "Daily" reality now. We are in a dangerous cycle when "Satisfaction" trumphs "Outcome."

    God Be With Everyone of Us!!! Management Has Left the Building!!!!
    imintrouble, Sugarcoma, sharpeimom, and 5 others like this.
  8. 8
    Quote from tyvin
    A simple phone call would have (maybe) averted all that. As RNs we need to multitask and that means consider everything at once and act accordingly. Once I received the emergency call I would have radioed and told whoever to tell the family member that an emergency happened and you would be with them as soon as possible.

    Your attitude is extremely unprofessional. Hopefully if you become an RN you will have a better outlook. You're going to be working with a lot more then just a grumpy man and you need to be ready.
    No, his attitude is very professional. LPNs, believe it or not, are perfectly capable of doing what needs to be done WHEN it needs to be done just like RNs can. He may not have had time to ask someone to babysit the family member en route to the EMERGENCY situation.
  9. 14
    Quote from Capp
    I won't do this, but part of me is tempted to find where the guy lives and break his legs.
    Well, I certainly don't think you are unprofessional, Capp.

    You said, "I wouldn't do this" and so, congratulations on your restraint!

    Now (I wouldn't do this) but part of me would be tempted to loan you the GPS so you can find where the guy lives and also (I wouldn't do this) loan you the bat so you can break his legs.

    But we're not going to do this, now are we?
    NO!

    Phew!
    Professionalism preserved!
    VivaLasViejas, NutmeggeRN, Sugarcoma, and 11 others like this.
  10. 0
    Quote from tyvin
    A simple phone call would have (maybe) averted all that. As RNs we need to multitask and that means consider everything at once and act accordingly. Once I received the emergency call I would have radioed and told whoever to tell the family member that an emergency happened and you would be with them as soon as possible.

    Your attitude is extremely unprofessional. Hopefully if you become an RN you will have a better outlook. You're going to be working with a lot more then just a grumpy man and you need to be ready.
    I used to me a LPN in ALF, the OP did everything correct. Time is crucial. I don't have time to radio to tell the family member xyz, my nurse brain would have went straight to the emergency. If I saw the family member on the way to the room I would tell them give me a some time as I'm running. I hope that any RN will NEVER prioritize a family complaint over a fall.
    OP your documentation should be enough to CYB.


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